PocketBranch vs SeaBoard

It is a complete set of business and technological tools with methodology that allows the company to launch a new contact center for their customers. It provides tools that will improve customer service and sales processes. Base functionalities: • Text / audio / video chat with an advisor - ability to make a call between the client and the advisor, • Presenting marketing materials during a conversation – displaying marketing materials during a video call or in the context of a conversation during text chat, • Customer identification - receiving information about logged in customer at the time of connection. It consists of customer data, device data and information about the assumed topic of conversation, • Quick response templates - predefined text phrases(questions and answers) with quick responses for the convenience of the customers, • During call authentication – additional authenticating/authorization the customer in mobile banking app and web during the session, • Sending different types of documents from the advisor to the client, • Displaying current advertisements during the waiting time before the connection.

The SeaBoard wallet allows you to take control over your finances: Receive, save and hold your USD and choose when you want to convert them to your home currency by transferring to your or your family's bank accounts. Using the SeaBoard virtual and physical cards, you can also pay and withdraw money around the globe at affordable rates. More features to come in future updates. If you are a seafarer interested in joining the SeaBoard family, reach us at hello@seaboard.sg.