PocketBranch vs Remium

It is a complete set of business and technological tools with methodology that allows the company to launch a new contact center for their customers. It provides tools that will improve customer service and sales processes. Base functionalities: • Text / audio / video chat with an advisor - ability to make a call between the client and the advisor, • Presenting marketing materials during a conversation – displaying marketing materials during a video call or in the context of a conversation during text chat, • Customer identification - receiving information about logged in customer at the time of connection. It consists of customer data, device data and information about the assumed topic of conversation, • Quick response templates - predefined text phrases(questions and answers) with quick responses for the convenience of the customers, • During call authentication – additional authenticating/authorization the customer in mobile banking app and web during the session, • Sending different types of documents from the advisor to the client, • Displaying current advertisements during the waiting time before the connection.

Take control of your finances with the Remium App. Manage your accounts, send payments, exchange currencies, and stay on top of your money – anytime, anywhere – with a secure and intuitive experience designed for your convenience. Effortless Account Management Access a consolidated view of all your accounts in one place. Track your spending and monitor your account activity in real time. Generate detailed transaction statements in CSV or PDF format with ease. Simplified Payments and Transfers Send and receive both domestic and international payments seamlessly. Enjoy fast, secure transfers between your accounts and external ones. Versatile Multi-Currency Accounts Instantly manage funds in over multiple currencies including GBP, EUR and USD to suit your needs. Enhanced Card Features Freeze and unfreeze your cards with a tap. Manage both physical and virtual cards effortlessly. View your card PIN securely. Report lost or stolen cards and block your card directly in the app. Personalized Experience Log in quickly and securely with Face ID, Touch ID, or your password. Stay informed with real-time notifications on payments and account activity. Support When You Need It Access our dedicated customer support team for assistance with any issue.