Prism Dashboard vs ServiceHub by TouchMenu

The Prism Dashboard app delivers all your corporate Mystery Shopping, Audit, Survey and Customer Satisfaction Feedback data in one elegant, mobile reporting resource. In addition, powerful features including Alert Management and Compliance Tools have been built in giving you not only incredible data visualization and insights, but also empowering you to communicate about (and compel action on) the results. Features like Push Alerts notify users whenever new reports arrive, compliance tasks are submitted, and correspondence replies come in - staying vigilant for you around the clock. In the office or on the road, wherever you are, whenever you need it, your critical data is in your hand in real time - with all the tools you need to stay ahead of the curve. With custom (and customizable) data displays, hierarchical user access, saved views and more, this portable Dashboard adapts to the specific needs of each user. Please note, this app requires an existing Prism Dashboard account. If you are already using the Prism Dashboard online to access and explore your Customer Experience and Audit data, simply download this app, log in with your existing credentials, and all the features will be at your fingertips. If you are interested in using this tool for your business, please contact Prism Intelligence today.

ServiceHub keeps your team on top of every guest request and internal task, in real time. Built for hotels, restaurants, and venues on the TouchMenu platform, ServiceHub turns incoming signals — guest complaints, service requests, and internal jobs — into clear, assignable tasks your staff can act on right from their phone. KEY FEATURES • Real-time task inbox — See new and in-progress tasks at a glance, filtered by type and status, each tagged with its category, room/QR location, and time. • Full task lifecycle — Start, park and resume, reassign, and complete tasks in just a couple of taps. • Assign to the right person — Assign or reassign staff, or pick up a task yourself. • Photos & files — Attach and view images and documents on any task. • Built-in conversation — Discuss a task with your team in a per-task chat, with inline replies and image sharing. • Reports — Track signals handled, average response time, and average completion time. • Push notifications — Get notified the moment a new task arrives or an existing one is updated. • 11 languages — English, Bulgarian, Greek, Romanian, Macedonian, Serbian, Portuguese, Slovak, Italian, Russian, and Spanish. • Light & dark themes — Choose Light, Dark, or match your device automatically. • Secure sign-in — Log in with your email, username, or phone number. ServiceHub is built to be fast, clear, and reliable during a busy shift — so nothing falls through the cracks and every guest gets a quick response. Note: ServiceHub requires a TouchMenu account provided by your organization.