EMX Express vs TMC Customer
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
EMX Express
Manage domestic and international shipments conveniently from your mobile device. Track packages in real-time, calculate shipping rates instantly, and schedule pick-ups and drop-offs at your preferred times and locations. This app simplifies sending documents and parcels on the go.
- Manage shipments on-the-go
- Live shipment tracking
- Instant rate calculator
- Schedule pick-up and drop-off
- View, manage, and pay for packages
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Handle your domestic and international shipping needs while on-the-go with the new app version. From finding where to collect your Emirates ID to sending personal documents and parcels, the latest update helps you manage shipments easily. Enjoy the convenience of using the EMX app wherever you are, whenever you need it. Here are more reasons why EMX is your everyday, go-to courier service provider: Stay in control of your shipments View, manage and pay for packages via your mobile app. Live tracking See a timeline of your incoming and outgoing shipments. Instant rate calculator Get prices based on your parcel’s size and delivery speed. Designed for your convenience Schedule pick-up and drop-off at your preferred date, time and place. The EMX app constantly seeks to provide postal services and delivery solutions that match the latest trends in the UAE, the Middle East and across the world, with a focus on
TMC Customer
Manage water orders easily with this app, designed for Abu Dhabi and Al Ain clients. It allows for new account registration, password recovery, and secure access from your iPhone, simplifying water management.
- Manage water orders
- Register new accounts
- Recover forgotten passwords
- Secure access
- Intuitive interface
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Introducing TMC Customer – The Ultimate Solution for Managing Your Water Orders Manage your water orders effortlessly with TMC Customer, designed exclusively for Abu Dhabi and Al Ain clients. With an intuitive interface and powerful features, you can register new accounts, recover forgotten passwords, and stay secure, all from your iPhone. TMC Customer makes water management simpler and more convenient than ever before.
Screenshots
Verdict
The clearest difference is review sentiment: EMX Express at 70% against TMC Customer's 0%. EMX Express also leads on update cadence (every 2 months vs every 5 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
EMX Express ships an update every 2 months, TMC Customer every 5 months. The most recent releases landed on October 29, 2026 and October 7, 2026 respectively.
| Parameter | EMX Express | TMC Customer |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (278 ratings) — better | — |
| Positive reviews | 69.7% of reviews — better | 0.0% of reviews |
| Number of ratings | 278 — better | — |
| Update frequency | Every 2 months — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.1 | 14.0 — better |
| Further details — not scored | ||
| Size | 41 MB | 41 MB |
| Age rating | 4+ | 4+ |
| Developer | Emirates Post Group | FMS Technology Group LLC |
Customer experience
EMX Express
TMC Customer
Bugs and requests
EMX Express
Reported bugs
17 issues- No payment option on the app
- Delivery attempts failed
- Tracking history updated with false attempts
- App doesn't allow to pay charges
- Notifications don't exist
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- Application doesn't work
- Impossible to set an address
- Cannot gain access despite registration
- App still says not verified
- Cannot see existing POBox on the App
- App keeps asking to rent a POBox
- No possible way to link existing POBox
- Does not show any incoming shipments
- Login/password function does not work
- Unknown error on every click
- Says there is a newer version when launched
- Current version not very compatible with iPhone 13 mini
Requested features
7 requests- Implement online payment system
- Improve notification system
- Fix POBox details access
- Allow setting delivery address
- Enable login/password function
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- Show incoming shipments
- Improve compatibility with smaller iPhones
TMC Customer
Not enough reviews yet to summarise bugs or requests.
In-app purchases
EMX Express
No in-app purchases
TMC Customer
No in-app purchases
