Xepta autoBalance and aBex vs Support Service

Xepta autoBalance and aBex is the App to control the Xepta autoBalance equipment that uses automated measurements of alkalinity (KH) to stabilize and balance the ionic salts of your aquarium. The Xepta autoBalance system doses the ionic salts consumed by coral growth and provides the supplementation of Ca, Mg, and kH without disturbing the ionic balance of the aquarium water. - Controllable through iOS app. - Wifi connectivity - From 1 to 24 daily measurements. - 3 dosing pump heads - Automated dosing calculations for Xepta Reef Balance Balling System - Manual dosing calculations for any balling system - Manual Alarm Settings and automatic safety settings V 1.6 Connection with several autoBalance devices KH manual correction factor Aquarium coral load factor Probe status after calibration Last calibration date saving Ready for aBex Reset and erase tools, settings and/or analyses Remot analysis reading (Firmware version: 1.7 or higher) Most of the improvements requires firmware version 1.6 or higher

Streamline your industrial service operations with Support Service Portal — the all-in-one ticket management system built for Airjet and Waterjet machine support teams. Whether you're a customer reporting a breakdown, an engineer on the field, or an admin managing workloads, Support Service Portal keeps everyone connected and every ticket on track. Key Features Smart Complaint Management — Raise Complaints in seconds with machine type, problem category, photos, voice notes, and GPS location auto-attached. Role-Based Workflows — Tailored dashboards for Customers, Engineers, Admins, Sales, and Super Admins. Everyone sees exactly what they need. Live Location Tracking — Auto-capture GPS coordinates so engineers reach the right site, fast. Rich Media Support — Attach photos, record audio descriptions, and upload documents directly from your device. Real-Time Push Notifications — Stay updated on ticket status, assignments, and comments — instantly. Powerful Dashboards & Reports — Track open Complaint, resolution times, engineer workload, and team performance at a glance. Video Manuals Library — Access categorized how-to videos for Waterjet, Airjet, and general machine guidance. Sales Follow-Up Module — Manage inquiries, log calls, and never miss a follow-up. Secure & Role-Protected — Enterprise-grade access control with full audit trails on every status change. Mobile-First Design — Works beautifully on phones, tablets, and desktops. Perfect for: Industrial machine manufacturers & service providers Field service engineering teams Customer support operations managing on-site repairs