TDSEE vs UGT Support
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TDSEE
This application provides remote video monitoring capabilities for various smart devices. It offers features like smart tracking, alarm notifications, and two-way audio for comprehensive surveillance in homes, businesses, and warehouses.
- Video monitoring
- Smart tracking
- Alarm notification
- Two-way audio
- Video playback
- Remote access
Read full descriptionHide full description
TDSEE is a super easy-to-use application for smart monitoring. It integrates various features, such as video monitoring, smart tracking, alarm notification, two-way audio, video playback, and so on. Together with the managed smart devices , it can be widely used in homes, enterprises, shops, machine rooms, and warehouses, meeting users' demand for remote video monitoring. If you have any questions, please do not hesitate to contact with our technical support mailto:tendasecurity@tenda.cn. Best regards.
UGT Support
Read full descriptionHide full description
Manage all your UGT products and services in one place. You can add your products to your devices and favorite lists. Make installation, warranty or maintenance requests in easy and simple steps and you'll get fast contactless response from us through notifications and SMS. Add your addresses and link them to devices. Get instant updates about your devices including user manuals, FAQ, DIY fixes and step by step video guides to help you make the best use out of your UGT products. NEW!! Now through the app you can choose to get help through our UGT Bot on Whatsapp. A smart chatbot dedicated to help you solve your product issues and through it you can optionally chat with a real CS agent.
Screenshots
Verdict
The clearest difference is in-app purchases: UGT Support at none against TDSEE's 19. On price, update cadence, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. TDSEE sells 19 one-off in-app purchases. UGT Support asks for nothing beyond the download.
Both ship on a similar rhythm, roughly fortnightly. The most recent releases landed on October 22, 2026 and October 10, 2026 respectively.
| Parameter | TDSEE | UGT Support |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (51 ratings) — better | — |
| Positive reviews | 20.8% of reviews | — |
| Number of ratings | 51 — better | — |
| Update frequency | Fortnightly | Fortnightly |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | — |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 13.0 | 12.1 — better |
| Further details — not scored | ||
| Size | 122 MB | 38 MB |
| Age rating | 4+ | 4+ |
| Developer | Shenzhen Tenda Technology Co.,Ltd. | beetleware |
Bugs and requests
TDSEE
Reported bugs
17 issues- App crashes on microphone activation
- Login verification loops and account recognition failures
- QR code scanning not working
- Camera shows offline despite being online
- Video playback shows 'no video' despite recordings existing
Show 12 moreShow fewer
- Full-screen mode causes image rotation and freezing
- App freezes when opening multiple cameras
- Slow or infinite loading when accessing camera feeds
- Alarm videos fail to load or display
- App crashes after recent iOS/Android updates
- Camera connection drops after updates
- Notifications sent from disconnected cameras
- PTZ camera controls not functioning properly
- Image loading stuck on black screen
- Two-way audio cuts out over mobile data
- Album/recordings disappear after updates
- Device turn-off button missing after updates
Requested features
16 requests- iPad/tablet optimized version
- Multi-camera grid/mosaic view
- Picture-in-picture mode
- Automated scheduling with day-of-week selection
- Multiple cloud storage provider options
Show 11 moreShow fewer
- Desktop/PC application support
- Fast-forward and frame-by-frame playback
- Privacy mode/camera disable button
- Customizable notification sounds
- Screen timeout prevention option
- Keyboard shortcuts for quick actions
- PIN code protection for app access
- Multi-device simultaneous access
- Adjustable two-way audio volume
- Automatic multi-camera display
- Scene and automation creation
UGT Support
Not enough reviews yet to summarise bugs or requests.
In-app purchases
TDSEE
- 7 Days Detection 2 (1 month)$2.99
- 7 Days Detection (1 month)$3.99
- 7 Days Detection 2 (1 month)$5.99
Show 16 moreShow fewer
- 30 Days Detection 2 (1 month)$6.99
- 30 Days Detection (1 month)$9.99
- 7 Days Detection (1year)$9.99
- 30 Days Detection 2 (1 month)$15.95
- 7 Days Detection (2year)$17.99
- 7 Days Detection (6 month)$21.99
- 7 Days Detection 2 (12 months)$22.99
- 7 Days Detection 2 (6 months)$34.99
- 7 Days Detection (12 month)$39.99
- 30 Days Detection 2 (6 months)$39.99
- 30 Days Detection (2year)$49.99
- 7 Days Detection 2 (12 months)$59.90
- 30 Days Detection (6 month)$59.99
- 7 Days Detection (forever)$59.99
- 30 Days Detection 2 (12months)$59.99
- 30 Days Detection (12month)$99.99
UGT Support
No in-app purchases
