myQ Community vs Element 12
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myQ Community
Access your community building using your smartphone. Unlock doors remotely, send guest passes, and receive video calls from your main entrance. Enjoy convenient and secure access without physical fobs or cards.
- Remote door unlocking
- Send guest passes
- Receive video calls from entrance
- Contactless building access
- Smartphone-based entry
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The myQ Community app allows residents to seamlessly access their building with their phones, without the additional need for additional key-fobs or cards. Simply download and use the myQ Community app to: • Open and unlock your community door's remotely from anywhere, anytime. • Send Guest Passes to friends, family, delivery people and service providers for easy access when you want it. • Receive video calls to see your guests at the main entrance for those unannounced visits.
Element 12
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Welcome to elevated living in the palm of your hand! This new, cutting-edge platform provides Element 12 at Cadence residents with high-tech convenience at the touch of their fingertips. Download the app to: • Access the payment portal • Submit maintenance requests 24/7 and receive status updates • Receive important updates & communication from the community manager • Meet your neighbors through resident interest groups • Participate in our hotel style concierge services program • Reserve amenity spaces within the property • Sign up for building events & fitness classes • Get rewards and discounts to local stores & restaurants • Manage your visitors and send virtual keys • Access all of your digital keys from a single device
Screenshots
Verdict
The clearest difference is update cadence: myQ Community at monthly against Element 12's every 3 months. Element 12's advantage is iOS requirement (15.1 vs 18.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
myQ Community ships an update monthly, Element 12 every 3 months. The most recent releases landed on November 10, 2026 and October 30, 2026 respectively.
| Parameter | myQ Community | Element 12 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (40K ratings) — better | — |
| Positive reviews | 18.9% of reviews | — |
| Number of ratings | 40K — better | — |
| Update frequency | Monthly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPod |
| Requires iOS | 18.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 139 MB | 193 MB |
| Age rating | 4+ | 17+ |
| Developer | The Chamberlain Group, Inc. | Elevated Lifestyles Inc |
Bugs and requests
myQ Community
Reported bugs
4 issues- App crashes frequently
- Login issues, password reset problems
- Compatibility problems with newer iOS versions
- Inconsistent functionality across devices
Requested features
5 requests- Add Apple Watch support
- Integrate with CarPlay
- Allow users to save/pin favorite access points
- Improve Siri/voice command integration
- Provide detailed user guides and tutorials
Element 12
Not enough reviews yet to summarise bugs or requests.
In-app purchases
myQ Community
No in-app purchases
Element 12
No in-app purchases
Questions
Is myQ Community free?
Is Element 12 free?
Do myQ Community or Element 12 have ads?
Which is updated more often, myQ Community or Element 12?
Other comparisons
