Fronius Solar.SOS vs ShineTools

Fronius Solar.SOS is a self-service solution for all technical queries. This is a business application that installers can use to initiate the service process online directly at the system location - quite simply with the serial number of the inverter or a state code. In the space of a few clicks, Solar.SOS supports installers with troubleshooting and ordering replacement parts. The big advantage is that with this app installers can resolve technical problems themselves at any time. Attention - this app is purely a solution for installers (B2B). Features: - Manage multiple accounts, all from a single account - All orders at a glance (case overview) - Rapid ordering of replacement parts - Check the status of orders with ease - Messaging function with technical support (case messages) - Access to all relevant Installation Instructions and Operating Instructions (YouTube, etc.)

ShineTools is a professional local commissioning tool for authorized Growatt installers, integrating core functions such as quick site setup, installation diagnostics, and device commissioning, improving operational efficiency. Quick Site Setup: Deliver one-stop site deployment solutions, streamline workflows, and cut down site commissioning time. Installation Diagnostics: Automaticly detect system anomalies and provide precise troubleshooting guidance, enabling efficient plant setup and maintenance. Device Commissioning: Connect via WiFi and Bluetooth to enable real-time device status checks, parameter configuration, and firmware updates.