CareBridge vs Canopy Go

CareBridge offers a patented Electronic Visit Verification (EVV) solution for personal care services, home health services, and health plan care managers. Originally launched in 2009, CareBridge has spent more than a decade refining our technology through multiple statewide rollouts. Our EVV solution includes four modalities (mobile app, beneficiary-based tablet, telephony/IVR, and fixed device) along with additional functionalities and customizations to support ease of use, efficient capture of real-time data, integration with additional data sources, and advanced real-time reporting and analytics. Our technology is fully compliant with the 21st Century Cures Act and also includes a large number of features and capabilities that go well beyond the minimal requirements of the 21st Century Cures Act. CareBridge provides electronic access to caregiver schedules, allows caregivers to check in and check out for visits in real time, and enables caregiver documentation of care plans and observed changes in member conditions. The application functions regardless of whether the user has data access at the time of the visit. CareBridge collects time and location for the caregiver only explicitly upon check in and check out. No location or time data is polled by the application and CareBridge has no passive access to user information.

Canopy Go is the first real-time support network designed for healthcare staff beyond hospital walls. Home health is one of the most rapidly growing industries in healthcare, expected to expand by 33% over the next five years. To address this volume, Canopy Go ensures staff feel secure wherever they travel to care for patients, including patient homes and external facilities. Workers can now use the new Wear-1 buttons to signal for help if they encounter any safety threats and will be connected directly to Canopy’s security console through the Canopy Go app. With a simple double click of the button, the staff member’s ID and exact GPS location are shared with the security team, enabling timely and effective intervention.