Comparison

CellTrak vs CareBridge

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CellTrak

This app helps field staff deliver better care by improving compliance and freeing up time for more patient visits. It identifies care variances for early intervention, reducing hospital readmissions and emergency room visits for at-risk individuals. Staff gain instant access to care plans and can document electronically at the point of care.

Highlights
  • Electronic care plan access
  • Point-of-care documentation
  • Automated reports and alerts
  • Client communication tools
  • GPS location tracking for visits
  • Improved compliance and census
Read full description

CellTrak fundamentally transforms how your field staff delivers care, improving compliance and creating added time for more visits. CellTrak identifies variance to care allowing for early intervention to decrease acute care visits and exposure to preventable readmissions. Receiving actionable data from the home is key to reducing emergency room visits and avoidable hospital readmissions for an especially high-risk population of seniors and individuals with acute and chronic illness. With CellTrak, your staff will gain instant access to client specific care plans, allowing them to document and verify electronically at the point of care. Care teams can utilize automated reports, alerts and patient communications to minimize manual tasks, reach more clients successfully and devote more clinical and coaching talent to clients who need them most. CellTrak streamlines care plan delivery and verification, all while improving your agency’s compliance and census. CellTrak uses GPS to track the user locations during usage of 'visits' feature. -- DISCLAIMER -- "Continued use of GPS running in the background can dramatically decrease battery life."

About

CareBridge

This Electronic Visit Verification (EVV) solution streamlines personal care and home health services. It allows real-time caregiver check-in/check-out, documentation of care plans, and reporting of observed changes. The system ensures compliance with federal mandates and offers advanced analytics.

Highlights
  • Electronic Visit Verification (EVV)
  • Real-time caregiver check-in/check-out
  • Care plan documentation
  • Member condition reporting
  • Multiple verification modalities
  • Advanced real-time reporting
Features
Read full description

CareBridge offers a patented Electronic Visit Verification (EVV) solution for personal care services, home health services, and health plan care managers. Originally launched in 2009, CareBridge has spent more than a decade refining our technology through multiple statewide rollouts. Our EVV solution includes four modalities (mobile app, beneficiary-based tablet, telephony/IVR, and fixed device) along with additional functionalities and customizations to support ease of use, efficient capture of real-time data, integration with additional data sources, and advanced real-time reporting and analytics. Our technology is fully compliant with the 21st Century Cures Act and also includes a large number of features and capabilities that go well beyond the minimal requirements of the 21st Century Cures Act. CareBridge provides electronic access to caregiver schedules, allows caregivers to check in and check out for visits in real time, and enables caregiver documentation of care plans and observed changes in member conditions. The application functions regardless of whether the user has data access at the time of the visit. CareBridge collects time and location for the caregiver only explicitly upon check in and check out. No location or time data is polled by the application and CareBridge has no passive access to user information.

Screenshots

CellTrak4 screens
CareBridge4 screens

Verdict

The call

The clearest difference is rating: CareBridge at 3.2 against CellTrak's 2.1. CareBridge also leads on review sentiment (50% vs 15%) and monetization model (free vs freemium). CellTrak's advantage is ratings volume (166 vs 34) and iOS requirement (13.0 vs 15.1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CareBridge holds the better App Store score, 3.2 against 2.1. Both are backed by a comparable volume of ratings — 166 and 34 respectively. Written reviews point the same way: 15% of CellTrak's written reviews are positive against 50% of CareBridge's.

UpkeepUpdate frequency

CellTrak ships an update every 6 weeks, CareBridge monthly. The most recent releases landed on October 17, 2026 and October 15, 2026 respectively.

Scorecard5 real differences · 5 level
CellTrak versus CareBridge: the parameters behind the verdict, then further details
ParameterCellTrakCareBridge
PriceFreeFree
Rating2.1 (166 ratings)3.2 (34 ratings) — better
Positive reviews15.2% of reviews50.0% of reviews — better
Number of ratings166 — better34
Update frequencyEvery 6 weeksMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS13.0 — better15.1
Further details — not scored
Size46 MB34 MB
Age rating17+17+
DeveloperCellTrak Technologies IncCarebridge

Customer experience

CellTrak

All ratings166 ratings
Positive25.9%
Neutral4.8%
Negative69.3%
Written reviews66 reviews
Positive15.2%
Neutral0.0%
Negative84.8%

CareBridge

All ratings34 ratings
Positive50.0%
Neutral8.8%
Negative41.2%
Written reviews2 reviews
Positive50.0%
Neutral50.0%
Negative0.0%

Bugs and requests

CellTrak

Reported bugs

20 issues
  • App closes out unexpectedly
  • Login issues, no login option
  • Password expiration and thumbprint errors
  • App closes when adding new databases
  • App crashes when clicking reports link
Show 15 more
  • App crashes when trying to view scheduled activities
  • Error code 1091 during installation
  • Client's name not appearing in participants page
  • App does not rotate on iPad
  • Cannot delete a note started
  • Does not enter client's name
  • Does not sync
  • Enters schedule wrong
  • Blue banner blocking other apps
  • Constant tracking even when logged out
  • Does not register lockouts
  • App crashes on opening
  • App fails to show future scheduled visits
  • Inbox and outbox are useless
  • Cannot check schedule without ending care plan

Requested features

10 requests
  • Allow copy, cut, and paste in text fields
  • Option to make password visible when entering it
  • Increase screen size for modern phones and tablets
  • Compatibility with Apple Watch
  • Notification for app updates
Show 5 more
  • Ability to see reports and schedule while clocked in
  • Option to save commonly used settings
  • Dark mode option
  • Improved customer support responsiveness
  • Better management of password resets

CareBridge

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

CellTrak

No in-app purchases

None

CareBridge

No in-app purchases

Questions

Is CellTrak free?
CellTrak is free to download, with no in-app purchases.
Is CareBridge free?
CareBridge is free to download, with no in-app purchases.
Which has better reviews, CellTrak or CareBridge?
CareBridge is rated higher. CellTrak averages 2.1 out of 5 from 166 ratings, while CareBridge averages 3.2 from 34 ratings.
Do CellTrak or CareBridge have ads?
Neither CellTrak nor CareBridge shows ads.
Which is updated more often, CellTrak or CareBridge?
CellTrak ships an update every 6 weeks, and CareBridge monthly. Most recently, CellTrak was updated on October 17, 2026 and CareBridge on October 15, 2026.

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