MASmobile FLEX vs Trades Support

MASmobile FLEX is intended for use by customers of MASterMind and requires MASterMind EX services. MASmobile FLEX allows authorized central station personnel and dealers to manage customer data, place systems on or off test, view system event history, test history, and system zones, using a mobile device. MASmobile FLEX requires MASterMind EX services to connect to your central station database. MASmobile FLEX has undergone a complete redesign from the ground up. The app features a new user interface as well as an enhanced user experience. The app also supports light and dark interface styles. In addition, the app has been redesigned to work exclusively with MASterMind EX services to connect to your central station database. Enhanced security using OAuth Session Management and biometric login support has also been added to the app. Improvements to session management, abandoned session handling, and password reset management are also included.

Trades Support runs the whole job in one place, from the first customer request to the final payment. Quotes, change orders, scheduling, field time, job cost, invoices and payments all stay on the same project. Built for trades contractors, project managers and field staff who are done chasing texts, spreadsheets and payment links. QUOTE AND SELL • Build quotes in Quote Builder and send customers the sell price only. Your cost and markup stay private. • Turn an approved quote into a project • Manage change orders without overwriting the original contract • Receive proposal requests from customers and respond in the app SCHEDULE AND RUN THE WORK • Schedule visits. Customers and assigned field staff each confirm, and visits can be rescheduled or canceled. • Field staff clock in and out, log mileage, upload receipts and photos, and mark milestone progress • Track parts, materials, stock and kits GET PAID • Send invoices and progress invoices. Customers pay online through Stripe. • Refund a payment in full or in part, or refund an overpayment in one tap, right from the invoice • Balances stay tied to what is actually owed on the project • Paid invoices can't be voided until the payments are refunded, so your records stay straight TRACK JOB COST WITH ADVANCED MODE • Tag time, mileage, receipts and materials to phase and cost codes • See budget vs actual by cost code • Bill from a schedule of values with billed-to-date and remaining on every line • Hold and release retainage on progress invoices and subcontracts • Performance dashboard with percent complete, earned, labor efficiency, and over/under billing • Switch an existing project to Advanced with a guided setup STAFF THE JOB • Need extra hands? Post a labor request from the project • Field staff search open work by skill, date and location, apply, and track their applications • Labor certifications and job aptitude quizzes help you pick the right people • Public company and field staff profiles THE RIGHT VIEW FOR EVERY ROLE Owners, project managers, field staff and customers each see what they need. Customers never see your costs, wages or receipts. Trades Support is built for trades shops that run project and service work and want one shared record of every job.