Hamilton Mobile CapTel vs Captain Wallet
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hamilton Mobile CapTel
This app provides real-time captions for phone calls, enabling individuals with hearing loss to communicate more effectively. It offers features like customizable captions, voicemail with captions, and call forwarding, all accessible on your mobile device.
- Real-time call captioning
- Captioned voicemail
- Customizable caption display
- Call forwarding and custom caller ID
- Choice of captioning assistance
- Call log with caption review
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Communicating over the phone can be challenging for people with hearing loss, which can discourage them from staying connected. That, in turn, can lead to conditions such as isolation and loneliness. With Captioned Telephone, people with hearing loss can stay connected over the phone by listening while reading captions of what’s said. Many have found this to be an invaluable solution that keeps them connected to what, and who, is important. For more than 20 years, Hamilton® CapTel® has made more than 400 million captioned telephone calls possible for people who have difficulty hearing over the phone — all at no cost to the user. The Hamilton Mobile™ CapTel® app delivers the same Hamilton CapTel experience customers have enjoyed at home or the office for years — and now it’s available at your fingertips wherever you go. It's secure, fast, incredibly accurate and easy to use. The app syncs seamlessly with your iOS device contacts so you can place a call with a single tap. Features include: • Captions on both incoming and outgoing calls • Built-in Voicemail with captions • Call Forwarding and Custom Caller ID • Choice of captioning preference: Auto (computer-generated) or Assisted (operator facilitated) • Customizable captions for easy reading — choose font style, color and size • Direct access to customer care 24/7/365 • Ability to access your call log and review captions • Browser Caption Viewing – simultaneous viewing of captions on a larger screen Hamilton Mobile CapTel is a snap to install — just download the app and follow the directions. You’ll be prompted to register and create an account with Hamilton CapTel. Simply log in and you’ll be placing and receiving calls in moments! If talking on the phone has been an obstacle due to hearing loss, now’s the time to connect again with what matters most in your life. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. Automatic speech recognition software generates captions of what the other party to the call says, and, in certain circumstances, a live communications assistant may be included on the call to make needed corrections and/or add call details. The captions are then sent to the phone. There is a cost for each minute of captions generated, paid from a federally administered fund. To learn more, visit fcc.gov. Third-party charges may apply: the Hamilton CapTel phone requires high-speed internet access (Wi-Fi capable) and in some cases, may require telephone service. When using Hamilton CapTel on a smartphone or tablet and not on Wi-Fi, a data plan is required. Hamilton CapTel may be used to make 911 calls but may not function the same as traditional 911 services. For more information about the benefits and limitations of Hamilton CapTel and Emergency 911 calling, visit HamiltonCapTel.com/911. Third-party trademarks mentioned are the property of their respective owners. CapTel is a registered trademark of Ultratec, Inc. Copyright ©2025 Hamilton Relay. Hamilton is a registered trademark of Nedelco, Inc. d/b/a/ Hamilton Telecommunications. The Hamilton Mobile CapTel app is only available for use in the United States.
Captain Wallet
Easily manage and access your identification and cards. Scan or import your documents, secure them with biometric authentication, and present them quickly when needed. Store unlimited items and export them as images or PDFs.
- Scan and import IDs and cards
- Biometric security (Face ID/Touch ID)
- Store front and back of cards
- Add unlimited items
- Export as image or PDF
- Reorder items
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Still searching for your driver's license in your Photos when you need to show your ID? Captain Wallet is the better way of managing your IDs and cards. Simply scan your ID, Pass or Card once with our easy-to-use built-in scanner or choose from your Photos or Files. Next time just open Captain Wallet and your ID is ready to be presented. Turn your phone sideways to display in a larger, more readable size. • Secure your Wallet with Face ID or Touch ID • Save the front and back of each card • Give a meaningful title to each card • Edit titles and replace scans • Add unlimited cards, passes and IDs • Choose your IDs from your Photos or Files in addition to the built-in Scanner • Export your IDs and cards to Photos as Images or, to Files as PDF • Reorder your IDs and cards YOUR PRIVACY is very important to us. Our app does not collect any data. Any scans and photos you add to the app are stored on your device only and are never sent to us or any third party through our app.
Screenshots
Verdict
The clearest difference is rating: Captain Wallet at 4.6 against Hamilton Mobile CapTel's 3.5. Captain Wallet also leads on review sentiment (67% vs 38%) and update cadence (every 11 days vs every 2 months). Hamilton Mobile CapTel's advantage is in-app purchases (none vs 1). On price, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Captain Wallet sells 1 one-off in-app purchase. Hamilton Mobile CapTel asks for nothing beyond the download.
Captain Wallet holds the better App Store score, 4.6 against 3.5. That said, the two scores are not equally well evidenced: Captain Wallet has 336 ratings behind it against 29, so its average is the more settled of the two. Written reviews point the same way: 38% of Hamilton Mobile CapTel's written reviews are positive against 67% of Captain Wallet's.
Hamilton Mobile CapTel ships an update every 2 months, Captain Wallet every 11 days. The most recent releases landed on October 25, 2026 and October 27, 2026 respectively.
| Parameter | Hamilton Mobile CapTel | Captain Wallet |
|---|---|---|
| Price | Free | Free |
| Rating | 3.5 (29 ratings) | 4.6 (336 ratings) — better |
| Positive reviews | 38.5% of reviews | 66.7% of reviews — better |
| Number of ratings | 29 | 336 — better |
| Update frequency | Every 2 months | Every 11 days — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 30 MB | 6 MB |
| Age rating | 4+ | 4+ |
| Developer | Hamilton Relay Inc | Tech Positive |
Customer experience
Hamilton Mobile CapTel
Captain Wallet
In-app purchases
Hamilton Mobile CapTel
No in-app purchases
Captain Wallet
- Lifetime Unlock$9.99
Questions
Is Hamilton Mobile CapTel free?
Is Captain Wallet free?
Which has better reviews, Hamilton Mobile CapTel or Captain Wallet?
Do Hamilton Mobile CapTel or Captain Wallet have ads?
Which is updated more often, Hamilton Mobile CapTel or Captain Wallet?
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