SphereCard vs IVR Solutions

Your Listing appears on SphereCard — the listing format of Find My SphereCard, the directory people use to access professional services. Find My SphereCard gives professionals across every industry and trade a place to get listed and discovered. Your Listing is your interactive identity, giving you and your customers a convenient way to access, share, and use your professional information wherever opportunities arise. YOUR PROFESSIONAL IDENTITY MOVES WITH YOU A directory listing helps people find you when they’re searching. Your Listing also lets you take your professional identity with you. At an event, at work, while traveling, or during an everyday conversation, share Your Listing so people can quickly see who you are, what you do, and how to connect with you. DISPLAY WHAT YOU DO Give people convenient access to the information they need to understand your business. • Display your services, pricing, offers, videos, and work • Share your professional and contact information • Add links to your website and social platforms • Provide a consistent place for people to access your professional identity MAKE IT EASY FOR PEOPLE TO RECOMMEND YOU The people you meet know other people who may need what you offer. Your Listing makes it easy for customers, contacts, and people you meet to look you up, understand your services, and share your professional identity with someone else. Instead of trying to remember your name or search for your information later, they can access and share Your Listing when the opportunity to recommend you arises. Your connections become another way for new customers to discover you. CONNECT AND STAY CONNECTED Your Listing goes beyond displaying information by giving customers ways to interact with you and maintain the connection. Depending on available features, you can: • Message customers and contacts • Connect through voice and video • Schedule appointments • Save and share contact information • Use optional reminders to stay top‑of‑mind • Receive feedback and work to resolve concerns • Share Your Listing with others SHARE WHEREVER OPPORTUNITY HAPPENS Opportunity doesn’t always happen when someone is searching for you online. Sometimes it happens when you’re standing right in front of someone. Share Your Listing when the moment happens so people don’t have to remember everything you told them. They can access your professional identity, learn more about your business, save your information, and share you with others. Your Listing moves with you. BE FOUND When the conversation ends, your professional identity can keep working. Find My SphereCard gives people another way to discover you through the directory and online search visibility. Find My SphereCard helps people find you. Your Listing helps you take your professional identity with you. FEEDBACK AND RESOLUTION Your Listing includes a structured Reputation Resolution System for compliments, feedback, concerns, and resolution on the service you provide to your customers or clients. Give customers a clear way to share their experience and give your business an opportunity to respond and work to resolve concerns. MORE WAYS TO DO BUSINESS Depending on available features, Your Listing can help you: • Present offers • Discuss opportunities • Schedule appointments • Communicate with customers • Maintain professional relationships Your Listing becomes a convenient professional identity you can use wherever opportunities happen. GET LISTED FOR FREE Create your free listing on Find My SphereCard to get Your Listing. Your business listing shouldn’t sit still when you don’t. Get listed for free. No credit card required.

Turn your iPhone into your work phone. Sign in and you can take and make business calls over Wi-Fi or mobile data, showing your company number instead of your personal one. No second handset, no forwarding, no giving out your mobile. TWO WAYS TO CONNECT IVR Solutions account Enter your phone number and password. Your extension, caller IDs, company directory and call history arrive already set up. Your own PBX Already running Asterisk, FreeSWITCH, Kamailio or OpenSIPS? Point the app straight at it. Enter the WebSocket address your provider gave you — any host, any port, any path — plus your username and password, and you are registered. Everything a real deployment needs is there: STUN and TURN servers with credentials, a separate SIP domain, an auth username and an auth realm, and a display name of your choosing. Your credentials go to your server. Not ours. CALLS THAT BEHAVE LIKE CALLS • HD voice over WebRTC • Ring on the lock screen and appear in Recents, through CallKit • Reach you even when the app is closed • Mute, speaker, hold and resume • A keypad during the call, for IVR menus and conference PINs • Caller names resolved from your directory and your phonebook THE PART AFTER THE CALL • Notes you write while you talk, saved against that call and readable later • History filtered by missed, incoming and outgoing, with search • Your company directory and your phone contacts in one list • Choose which of your business numbers to show as caller ID WHEN SOMETHING SOUNDS WRONG Open Audio check. Watch your microphone level move as you speak — if the bar does not move, you know in two seconds that the problem is the microphone and not the line. Play a test tone through the earpiece or the speaker on the same audio path a call uses, and hear the difference as you switch. Most softphones make you place a real call to find out. This one does not. WHAT YOU NEED An IVR Solutions account from your administrator, or your own SIP/WebRTC server. Call history, the company directory and caller-ID selection come with an IVR Solutions account. Own-server accounts get the dialler, contacts, calling and the audio check.