Smart vs Workforce Self
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Smart
This application simplifies parking management for residents. It began as a guest form and has evolved into a comprehensive parking solution used by over 120,000 people nationwide.
- Easy-to-use software
- Accessible parking solution
- Guest form functionality
- Resident parking management
- Nationwide user base
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Our goal of making easy-to-use, accessible software is no more evident than in our Parking Attendant. What started off as a simple online guest form has now become the parking app for over 120,000 residents across the US.
Workforce Self
This application provides a mobile interface for customers to interact with various enterprise service management tools. Users can manage service requests, incidents, problems, and access knowledge articles and approvals.
- Service Request management
- Incident tracking
- Problem resolution
- Knowledge Article access
- Approval management
- Enterprise Service Management integration
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Workforce Self-Service offers your Customers a seamless Cherwell mobile experience. It’s easy to use interface lets your Customers interact with Service Requests, Incidents, Problems, Knowledge Articles, Approvals, and any Enterprise Service Management applications.
Screenshots
Verdict
The clearest difference is rating: Workforce Self at 4.0 against Smart's 1.7. Workforce Self also leads on iOS requirement (10.0 vs 15.1). Smart's advantage is ratings volume (136 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Workforce Self holds the better App Store score, 4.0 against 1.7. That said, the two scores are not equally well evidenced: Smart has 136 ratings behind it against 1, so its average is the more settled of the two.
Smart ships an update every 3 weeks, Workforce Self fortnightly. The most recent releases landed on October 17, 2026 and October 15, 2026 respectively.
| Parameter | Smart | Workforce Self |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (136 ratings) | 4.0 (1 ratings) — better |
| Positive reviews | 0.0% of reviews | — |
| Number of ratings | 136 — better | 1 |
| Update frequency | Every 3 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 10.0 — better |
| Further details — not scored | ||
| Size | 49 MB | 33 MB |
| Age rating | 4+ | 4+ |
| Developer | TowCentric LLC | Sigma Go Solutions Inc |
Customer experience
Smart
Workforce Self
Bugs and requests
Smart
Reported bugs
22 issues- App is deceiving, pretends glitches, approves wrong address
- App expired tag, won't let user renew, locked user in apartment
- App doesn't send verification code
- App refuses to let user log in after password updates
- SMS messages not working, no code received
Show 17 moreShow fewer
- App won't let user save car info, leading to towing
- App has glitch where apartments can't register visitors
- App gives login error after multiple password changes
- App shows 'Invalid Credentials' after password resets
- App doesn't allow login, shows 'Invalid Login Credentials'
- App doesn't send reset code
- App doesn't send SMS for password reset
- App doesn't allow registration due to missing vehicle model
- App requires location to be turned off to find property
- App crashes when trying to register
- App doesn't fetch user's location
- App shows blank or white screen on login
- App doesn't let user select property
- App text is crowded and overwrites itself on smaller iPhones
- App glitches and fails to allow parking permit requests
- App freezes on page after clicking 'request permit'
- App closes when trying to select properties
Requested features
15 requests- Add fallback mechanism to specify email for code
- Add option to edit personal information
- Add option to delete account
- Provide customer service contact information
- Add missing vehicle models
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- Allow users to turn on location services
- Allow longer parking durations
- Improve app stability on iPad
- Allow users to delete the app
- Provide a list of nearby properties
- Send reminders for expiring/expired parking
- Allow users to renew parking passes earlier
- Improve app interface for smaller screens
- Allow users to search for properties
- Fix app crashes when selecting properties
Workforce Self
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Smart
No in-app purchases
Workforce Self
No in-app purchases
