Comparison

SECOM Smart Security vs Airtel Xsafe

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SECOM Smart Security

Monitor and control your business remotely in real-time from your Apple devices. Get instant awareness and control over security, video, and automation for your property. Receive real-time notifications for important events.

Highlights
  • Real-time business monitoring
  • Remote control of security
  • Live video and recorded clips
  • Automation of lights and temperature
  • Door lock/unlock functionality
  • System event history search
  • Real-time push notifications
Features
Read full description

With SECOM Smart Security, you can monitor and control your business in real-time and from anywhere - from your iPhone, iPad, or your Apple Watch. SECOM’s interactive security, video monitoring, and automation solutions give you instant awareness and remote control for the places you care about most. With Apple Watch support, your business is always at your fingertips, and on your wrist. Glances let you quickly see store/office status, and through the watch app, you can control your key devices and even view live video from anywhere. Note: This app requires a compatible system and an interactive SECOM service plan. Feature availability varies based on system, equipment, and service plan. Visit https://www.secom.co.th/ for more information. We will have a stronger connection with you than ever and be able to serve you better. Remote features: • See what’s happening at your property • Arm or disarm your security panel • Watch live video and recorded clips from your security cameras • Turn on or off lights • Set the ideal temperature • Lock or unlock doors • View images of important activity captured by SECOM image sensors • Search your complete system event history • And much more! You can also receive real-time email, text message, and push notifications for the specific events that matter to you. Beyond important emergency-related events, you can also immediately know when: • You left for work or vacation and forgot to arm your system • The door is left open • There's flooding or a water leak in your basement • Your employee open safe and cabinet • Someone changes your thermostat settings • Your security system is disarmed (and who disarmed it) • Someone attempts to log into your account • And much more!

About

Airtel Xsafe

Manage your home security cameras and smart devices from your smartphone. View live streams, communicate via two-way talk, and receive instant alerts for motion and intrusions. Features smart AI for person detection and active defense.

Highlights
  • View live camera streams
  • Two-way audio communication
  • Custom perimeter alerts
  • Motion and person detection alerts
  • AI-powered active defense
  • Share motion detection videos
Features
Read full description

At Airtel, we make products that are helpful, easy to use & beautiful. The Xsafe app is no exception.   Xsafe app is designed to work with a series of our home security cameras. With this, you can easily manage your cameras & smart devices at the touch of a button on your smartphone.   Key features: • View Ultra High Definition live-stream of cameras anytime & anywhere • With 2-way talk you can speak via camera & app • Create a custom perimeter zone to get alerts only in your preferred area • Get instant alert of motion, person & intrusion • Smart AI for person detection • Best in class AI-powered active defence mode to deter intruders • Share motion detection videos with your loved ones   Xsafe alarm system: • Arm your cameras to detect a movement from the app • Instant alerts of any movement & view recordings anytime & anywhere   With Xsafe, your loved ones are never away from you.

Screenshots

SECOM Smart Security4 screens
Airtel Xsafe4 screens

Verdict

The call

The clearest difference is rating: Airtel Xsafe at 3.8 against SECOM Smart Security's 1.0. Airtel Xsafe also leads on ratings volume (314 vs 1) and iOS requirement (11.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Airtel Xsafe holds the better App Store score, 3.8 against 1.0. That said, the two scores are not equally well evidenced: Airtel Xsafe has 314 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

SECOM Smart Security ships an update every 2 months, Airtel Xsafe monthly. The most recent releases landed on September 1, 2026 and September 21, 2026 respectively.

Scorecard3 real differences · 7 level
SECOM Smart Security versus Airtel Xsafe: the parameters behind the verdict, then further details
ParameterSECOM Smart SecurityAirtel Xsafe
PriceFreeFree
Rating1.0 (1 ratings)3.8 (314 ratings) — better
Positive reviews14.9% of reviews
Number of ratings1314 — better
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPod
Requires iOS17.011.0 — better
Further details — not scored
Size381 MB233 MB
Age rating4+4+
DeveloperSECOM Co.,Ltd.Bharti Airtel Ltd.

Customer experience

SECOM Smart Security

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%

Airtel Xsafe

All ratings314 ratings
Positive68.2%
Neutral9.2%
Negative22.6%
Written reviews67 reviews
Positive14.9%
Neutral10.4%
Negative74.6%

Bugs and requests

SECOM Smart Security

Not enough reviews yet to summarise bugs or requests.

Airtel Xsafe

Reported bugs

14 issues
  • App crashes after receiving notifications
  • Black screen during live stream viewing
  • Grey screen requiring logout to view content
  • App fails to detect cameras 30% of the time
  • Cameras show 'something went wrong' error
Show 9 more
  • App crashes when refreshing feeds
  • Frequent OTP requirement on iPhone
  • App not opening after updates
  • Slow live stream and recorded video loading
  • Audio quality degradation and delay
  • Videos not recording or not playing back
  • App not functioning in certain geographic regions (UK)
  • Disconnection issues when traveling internationally
  • Home page shows nothing 50% of the time

Requested features

8 requests
  • Web browser support for video viewing
  • Improved person detection filtering
  • Option to maintain HD mode instead of auto-downgrading to SD
  • WiFi password update functionality in app
  • Cross-page camera feed switching on mobile
Show 3 more
  • Better notification system for offline cameras
  • Timezone handling for international travelers
  • Improved video thumbnail differentiation

In-app purchases

None

SECOM Smart Security

No in-app purchases

None

Airtel Xsafe

No in-app purchases

Questions

Is SECOM Smart Security free?
SECOM Smart Security is free to download, with no in-app purchases.
Is Airtel Xsafe free?
Airtel Xsafe is free to download, with no in-app purchases.
Which has better reviews, SECOM Smart Security or Airtel Xsafe?
Airtel Xsafe is rated higher. SECOM Smart Security averages 1.0 out of 5 from 1 ratings, while Airtel Xsafe averages 3.8 from 314 ratings.
Do SECOM Smart Security or Airtel Xsafe have ads?
Neither SECOM Smart Security nor Airtel Xsafe shows ads.
Which is updated more often, SECOM Smart Security or Airtel Xsafe?
SECOM Smart Security ships an update every 2 months, and Airtel Xsafe monthly. Most recently, SECOM Smart Security was updated on September 1, 2026 and Airtel Xsafe on September 21, 2026.

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