SECOM Smart Security vs Airtel Xsafe
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SECOM Smart Security
Monitor and control your business remotely in real-time from your Apple devices. Get instant awareness and control over security, video, and automation for your property. Receive real-time notifications for important events.
- Real-time business monitoring
- Remote control of security
- Live video and recorded clips
- Automation of lights and temperature
- Door lock/unlock functionality
- System event history search
- Real-time push notifications
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With SECOM Smart Security, you can monitor and control your business in real-time and from anywhere - from your iPhone, iPad, or your Apple Watch. SECOM’s interactive security, video monitoring, and automation solutions give you instant awareness and remote control for the places you care about most. With Apple Watch support, your business is always at your fingertips, and on your wrist. Glances let you quickly see store/office status, and through the watch app, you can control your key devices and even view live video from anywhere. Note: This app requires a compatible system and an interactive SECOM service plan. Feature availability varies based on system, equipment, and service plan. Visit https://www.secom.co.th/ for more information. We will have a stronger connection with you than ever and be able to serve you better. Remote features: • See what’s happening at your property • Arm or disarm your security panel • Watch live video and recorded clips from your security cameras • Turn on or off lights • Set the ideal temperature • Lock or unlock doors • View images of important activity captured by SECOM image sensors • Search your complete system event history • And much more! You can also receive real-time email, text message, and push notifications for the specific events that matter to you. Beyond important emergency-related events, you can also immediately know when: • You left for work or vacation and forgot to arm your system • The door is left open • There's flooding or a water leak in your basement • Your employee open safe and cabinet • Someone changes your thermostat settings • Your security system is disarmed (and who disarmed it) • Someone attempts to log into your account • And much more!
Airtel Xsafe
Manage your home security cameras and smart devices from your smartphone. View live streams, communicate via two-way talk, and receive instant alerts for motion and intrusions. Features smart AI for person detection and active defense.
- View live camera streams
- Two-way audio communication
- Custom perimeter alerts
- Motion and person detection alerts
- AI-powered active defense
- Share motion detection videos
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At Airtel, we make products that are helpful, easy to use & beautiful. The Xsafe app is no exception. Xsafe app is designed to work with a series of our home security cameras. With this, you can easily manage your cameras & smart devices at the touch of a button on your smartphone. Key features: • View Ultra High Definition live-stream of cameras anytime & anywhere • With 2-way talk you can speak via camera & app • Create a custom perimeter zone to get alerts only in your preferred area • Get instant alert of motion, person & intrusion • Smart AI for person detection • Best in class AI-powered active defence mode to deter intruders • Share motion detection videos with your loved ones Xsafe alarm system: • Arm your cameras to detect a movement from the app • Instant alerts of any movement & view recordings anytime & anywhere With Xsafe, your loved ones are never away from you.
Screenshots
Verdict
The clearest difference is rating: Airtel Xsafe at 3.8 against SECOM Smart Security's 1.0. Airtel Xsafe also leads on ratings volume (314 vs 1) and iOS requirement (11.0 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Airtel Xsafe holds the better App Store score, 3.8 against 1.0. That said, the two scores are not equally well evidenced: Airtel Xsafe has 314 ratings behind it against 1, so its average is the more settled of the two.
SECOM Smart Security ships an update every 2 months, Airtel Xsafe monthly. The most recent releases landed on September 1, 2026 and September 21, 2026 respectively.
| Parameter | SECOM Smart Security | Airtel Xsafe |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (1 ratings) | 3.8 (314 ratings) — better |
| Positive reviews | — | 14.9% of reviews |
| Number of ratings | 1 | 314 — better |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPod |
| Requires iOS | 17.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 381 MB | 233 MB |
| Age rating | 4+ | 4+ |
| Developer | SECOM Co.,Ltd. | Bharti Airtel Ltd. |
Customer experience
SECOM Smart Security
Airtel Xsafe
Bugs and requests
SECOM Smart Security
Not enough reviews yet to summarise bugs or requests.
Airtel Xsafe
Reported bugs
14 issues- App crashes after receiving notifications
- Black screen during live stream viewing
- Grey screen requiring logout to view content
- App fails to detect cameras 30% of the time
- Cameras show 'something went wrong' error
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- App crashes when refreshing feeds
- Frequent OTP requirement on iPhone
- App not opening after updates
- Slow live stream and recorded video loading
- Audio quality degradation and delay
- Videos not recording or not playing back
- App not functioning in certain geographic regions (UK)
- Disconnection issues when traveling internationally
- Home page shows nothing 50% of the time
Requested features
8 requests- Web browser support for video viewing
- Improved person detection filtering
- Option to maintain HD mode instead of auto-downgrading to SD
- WiFi password update functionality in app
- Cross-page camera feed switching on mobile
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- Better notification system for offline cameras
- Timezone handling for international travelers
- Improved video thumbnail differentiation
In-app purchases
SECOM Smart Security
No in-app purchases
Airtel Xsafe
No in-app purchases
Questions
Is SECOM Smart Security free?
Is Airtel Xsafe free?
Which has better reviews, SECOM Smart Security or Airtel Xsafe?
Do SECOM Smart Security or Airtel Xsafe have ads?
Which is updated more often, SECOM Smart Security or Airtel Xsafe?
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