ISP Support vs FCC Mobile Speed Test

The Broadband Test App helps find and fix problems with your home network more quickly. Use it in self-test mode or as directed by your customer service agent, the app will check your home network, wi-fi and Internet connection. To ensure you get the fastest possible support to keep your home network performing at its best, download the app for free today.

About this app You can use the FCC Mobile Speed Test app to take mobile speed tests that will help improve the Federal Communication Commissions (FCC) National Broadband Map. The app can also test the speed of your wireless broadband connection! The ad-free FCC Mobile Speed Test app offers three speed test options: Challenge, Crowdsource,and QuickCheck. Challenge speed tests enable you to dispute, or “challenge,” your provider’s mobile coverage shown on the National Broadband Map. Once enough negative challenges are filed with the FCC, the provider must respond or correct their coverage maps. Crowdsource speed tests help the FCC evaluate mobile coverage across the United States and verify the accuracy of the National Broadband Map. QuickCheck speed tests let you test the speed of your wireless network connection without submitting a challenge or sharing your contact information with the FCC. To learn more about the FCC’s National Broadband Map, go to www.fcc.gov/BroadbandData. App Features: • Use the “Repeated Test” option to perform back-to-back Challenge, Crowdsource, or Quick Check tests for up to 4 hours without having to initiate a new test each time. • Run scheduled Crowdsource tests seamlessly in the background at your desired frequency. • Set a data cap to limit the amount of data the app can use for tests over a one-month period. • View test results in the History section. • Export and save results as a CSV on your device or email yourself a ZIP file with test results. This is the official mobile speed test app of the Federal Communications Commission (FCC). Consistent with the FCC’s rules, users taking Challenge or Crowdsource test must enter certain personal contact information: name, phone number, and email address. Privacy: We protect your privacy, and you can choose to share data with specific parties. Refer to the Privacy Notice for more details or get the App for more information. The FCC may share your contact info with your mobile broadband provider if you choose to run a Challenge test so that the provider can use your data plan and other technical information to fully evaluate the test result.