Metro Bank Authenticator vs TelComm Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Metro Bank Authenticator
This app provides a secure and convenient way for Metro Bank Business customers to authenticate online banking actions. It replaces the need for a physical security device, allowing for quick verification of logins, payments, and account changes directly from your mobile.
- Authenticate online banking actions
- Secure login verification
- Approve new payment setups
- Confirm account changes
- Replaces physical security devices
- Convenient mobile authentication
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We believe that people come first, and that everyone deserves a great experience every step of the way – whether it’s on our app, online or face to face. We’re here to make your life (and your banking) easier, which is why we’ve created our Authenticator app for our Metro Bank Business customers. Need some help? Our Local Business Managers and Relationship Managers are on hand to support you and your business. Features: You can use this app to authenticate certain actions on your Metro Bank Business online banking, like logging in, setting up new payments, or making changes to your account. It only takes a few taps – and there’s no need to worry about finding your physical security device. Metro Bank’s Authenticator app is available for customers registered for Commercial Online Banking and Business Online Plus. Standard data charges from your mobile service provider may apply. Help and support: If you experience any issues downloading or registering the Metro Bank Authenticator app, please visit us in store or call us on 0345 08 08 500. Metro Bank PLC. Registered in England and Wales. Company number: 6419578. Registered office: One Southampton Row, London, WC1B 5HA. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Metro Bank PLC is an independent UK Bank - it is not affiliated with any other bank or organisation (including the METRO newspaper or its publishers) anywhere in the world. "Metrobank" is the registered trademark of Metro Bank PLC. more
TelComm Mobile
Access your financial accounts securely and conveniently from your mobile device. Check balances, transfer funds, and manage your money on the go. Designed for quick and easy financial management anytime, anywhere.
- Secure account access
- Check balances
- Transfer funds
- Manage money on the go
- Convenient financial management
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Manage your money anytime, anywhere with TelComm Mobile. Enjoy fast, secure access to your accounts right from your phone. Check balances and transfer funds with ease, whether you’re at home or on the go.
Screenshots
Verdict
The clearest difference is update cadence: TelComm Mobile at every 4 months against Metro Bank Authenticator's every 12 months. TelComm Mobile also leads on review sentiment (15% vs 0%). Metro Bank Authenticator's advantage is iOS requirement (14.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Metro Bank Authenticator ships an update every 12 months, TelComm Mobile every 4 months. The most recent releases landed on November 3, 2026 and November 12, 2026 respectively.
| Parameter | Metro Bank Authenticator | TelComm Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | — | 4.8 (88 ratings) — better |
| Positive reviews | 0.0% of reviews | 15.4% of reviews — better |
| Number of ratings | — | 88 — better |
| Update frequency | Every 12 months | Every 4 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 14.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 12 MB | 184 MB |
| Age rating | 4+ | 4+ |
| Developer | MetroBank | TelComm Credit Union |
Customer experience
Metro Bank Authenticator
TelComm Mobile
Bugs and requests
Metro Bank Authenticator
Not enough reviews yet to summarise bugs or requests.
TelComm Mobile
Reported bugs
7 issues- App frequently won't open
- App is always unavailable
- App crashes on launch
- Error message stating functionality is unavailable
- Password reset emails not being sent
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- Inability to see pending ACH deposits
- Cannot click on transactions for more details
Requested features
6 requests- Allow users to see pending ACH deposits
- Enable clicking on transactions for more info
- Display account number, routing number, and debit card number
- Allow freezing account through the app
- Improve app functionality for bill pay and Zelle setup
Show 1 moreShow fewer
- Update app to include essential banking information
In-app purchases
Metro Bank Authenticator
No in-app purchases
TelComm Mobile
No in-app purchases
Questions
Is Metro Bank Authenticator free?
Is TelComm Mobile free?
Do Metro Bank Authenticator or TelComm Mobile have ads?
Which is updated more often, Metro Bank Authenticator or TelComm Mobile?
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