Qwaiting Staff vs ScanQueue

Qwaiting is a leading enterprise software for customer queue management system that enables businesses to systematize and prioritize the procedure for their customers as they line up and wait for their turn to be served. This software seamlessly unifies waiting lines for walk-in customers, a variation of the waiting line, and effectively manage customer’s flow management needs. Due to flexibility, empty waiting room, easy call-up system, request assistance, streamline workflow, and optimized operations solutions, Qwaiting has become the leading brand in the industry to boost efficiencies, elevate the customer waiting experience, grow business and transforming the way businesses manage their waiting queues.

ScanQueue is the staff app for businesses that run their queues, bookings, and walk-ins with ScanQueue. See your whole operation live, call the next guest, and keep every counter moving — from the phone in your pocket or an iPad at the counter. EVERYTHING LIVE, EVERYWHERE Every device sees the same queue in real time. A walk-in added at the front desk appears instantly on every phone and tablet — and when the connection wavers, ScanQueue automatically falls back to polling and tells you exactly what mode it's in. No stale screens, no guessing. RUN THE QUEUE • Call next — globally or per counter, with call-ahead stacking • Add walk-ins with your own form fields, party sizes, and notes • No-show grace timers with automatic holding and one-tap recall • Reorder, move to front, or switch a guest to another counter • Resend notifications, restore served guests, adjust wait-time delay • Search and filter by name, party size, phone, or email BOOKINGS • Day and week calendar across your counters • Book for a customer with a live slot picker — including recurring bookings • Check in a booking straight into the queue, reschedule with a tap LIVE CAPACITY • Welcome, ready, and checked-in flows for capacity-driven venues • Occupancy stats at a glance BUILT FOR THE COUNTER • Phone layout for staff on the move, tablet layout for front-of-house • The screen stays awake on the queue — perfect for a counter iPad • Owner sign-in, or fast staff sign-in with your team PIN ScanQueue is free to download and is designed for businesses using ScanQueue. Guests never need an app — they join your queue by scanning a QR code and get notified by SMS, email, or WhatsApp when it's their turn.