Comparison

Lowe's TechConnect vs My Energy Hub+

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Lowe's TechConnect

Get expert help for your connected home devices, from setup and troubleshooting to learning new features. Connect with specialists via call or chat, and access device-specific guides and tips to maximize your smart home experience.

Highlights
  • End-to-end smart home product support
  • Live specialist help via call or chat
  • Device-specific how-to guides
  • Screen and camera sharing for diagnosis
  • Recommended articles based on devices
Features
Read full description

Introducing Lowe's TechConnect powered by Assurant®, an app where you’re one tap away from tech specialists and device-specific how-to guides to help with your connected devices. Need help getting your device set up? Can’t figure out how to pair your smart devices? Want to learn how to use voice commands or set up routines? We’re here to help! With Lowe's TechConnect, you’ll be able to: • Get end-to-end support for smart home products from installation and setup to connection and troubleshooting • Get live help from our specialists via call or chat • Maximize your smart home with how-to guides that give tips and tricks • View recommended articles based on your devices to learn about their features or fix issues • Share your smartphone screen or camera with a specialist to help diagnose smart device issues

About

My Energy Hub+

Easily manage your energy accounts with this platform. Monitor usage, view invoices, make payments, and order deliveries. Stay informed with refill alerts and delivery history.

Highlights
  • Manage accounts
  • Monitor usage
  • View invoices
  • Make payments
  • Order deliveries
  • Set refill alerts
Features
Read full description

My Energy Hub is a platform that offers you easy and flexible access to your accounts. The platform provides a seamless user experience, allowing you to manage your usage, view invoices, make payments, and order deliveries. Now you can easily monitor your usage and delivery status, view delivery history, and set up alerts for refills. My Energy Hub simplifies the process of managing your accounts and helps you to save time and money. A product of ThompsonGas™.

Screenshots

Lowe's TechConnect4 screens
My Energy Hub+4 screens

Verdict

The call

The clearest difference is review sentiment: My Energy Hub+ at 45% against Lowe's TechConnect's 0%. My Energy Hub+ also leads on rating (4.8 vs 2.9) and ratings volume (2.2K vs 14). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

My Energy Hub+ holds the better App Store score, 4.8 against 2.9. That said, the two scores are not equally well evidenced: My Energy Hub+ has 2.2K ratings behind it against 14, so its average is the more settled of the two. Written reviews point the same way: 0% of Lowe's TechConnect's written reviews are positive against 45% of My Energy Hub+'s.

UpkeepUpdate frequency

Lowe's TechConnect ships an update every 2 months, My Energy Hub+ monthly. The most recent releases landed on November 3, 2026 and November 7, 2026 respectively.

Scorecard4 real differences · 6 level
Lowe's TechConnect versus My Energy Hub+: the parameters behind the verdict, then further details
ParameterLowe's TechConnectMy Energy Hub+
PriceFreeFree
Rating2.9 (14 ratings)4.8 (2.2K ratings) — better
Positive reviews0.0% of reviews45.5% of reviews — better
Number of ratings142.2K — better
Update frequencyEvery 2 monthsMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.1 — better15.6
Further details — not scored
Size92 MB55 MB
Age rating4+4+
DeveloperAssurant, IncorporatedSmart Energy Systems LLC

Customer experience

Lowe's TechConnect

All ratings14 ratings
Positive42.9%
Neutral7.1%
Negative50.0%
Written reviews6 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

My Energy Hub+

All ratings2,014 ratings
Positive95.4%
Neutral1.2%
Negative3.3%
Written reviews11 reviews
Positive45.5%
Neutral18.2%
Negative36.4%

In-app purchases

None

Lowe's TechConnect

No in-app purchases

None

My Energy Hub+

No in-app purchases

Questions

Is Lowe's TechConnect free?
Lowe's TechConnect is free to download, with no in-app purchases.
Is My Energy Hub+ free?
My Energy Hub+ is free to download, with no in-app purchases.
Which has better reviews, Lowe's TechConnect or My Energy Hub+?
My Energy Hub+ is rated higher. Lowe's TechConnect averages 2.9 out of 5 from 14 ratings, while My Energy Hub+ averages 4.8 from 2.2K ratings.
Do Lowe's TechConnect or My Energy Hub+ have ads?
Neither Lowe's TechConnect nor My Energy Hub+ shows ads.
Which is updated more often, Lowe's TechConnect or My Energy Hub+?
Lowe's TechConnect ships an update every 2 months, and My Energy Hub+ monthly. Most recently, Lowe's TechConnect was updated on November 3, 2026 and My Energy Hub+ on November 7, 2026.

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