Lowe's TechConnect vs Protection 360 HomeTech

Introducing Lowe's TechConnect powered by Assurant®, an app where you’re one tap away from tech specialists and device-specific how-to guides to help with your connected devices. Need help getting your device set up? Can’t figure out how to pair your smart devices? Want to learn how to use voice commands or set up routines? We’re here to help! With Lowe's TechConnect, you’ll be able to: • Get end-to-end support for smart home products from installation and setup to connection and troubleshooting • Get live help from our specialists via call or chat • Maximize your smart home with how-to guides that give tips and tricks • View recommended articles based on your devices to learn about their features or fix issues • Share your smartphone screen or camera with a specialist to help diagnose smart device issues

Protection 360™ HomeTech lets you manage your protection plan, access live tech support and view your benefits for your covered home tech (smartphones excluded*). With this easy-to-use app, you can get the most out of your plan, including: * View your coverage details * Add and keep inventory of the tech you want to cover in your home * Step-by-step process to help you file a claim * Status updates on your repair or replacement * 24/7 access to a live tech pro via call or chat to help you set up, connect, and troubleshoot your home electronics * Access to thousands of device-specific tips and tricks This app is exclusively available for users with the Protection 360 HomeTech protection plan with T-Mobile.