FreeScout vs Ben Employee
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
FreeScout
This official client provides access to your FreeScout helpdesk on iOS devices. It enables push notifications for important updates when configured with the "Mobile Notifications" module. Contact your administrator for any helpdesk-related issues.
- Official FreeScout client
- Push notifications
- iOS compatibility
- Helpdesk access
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Official FreeScout helpdesk client for iOS. To enable push notifications, install "Mobile Notifications" module in your FreeScout help desk. When this app shows "FreeScout Would LIke to Send You Notifications" dialog, make sure to click "Allow", otherwise you won't receive push notifications. If you experience any problems when using the help desk inside of the app, please contact your help desk administrator, as this app is not responsible for any issues related to your FreeScout installation.
Ben Employee
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Keep your HR operation running optimally with our ERPNext employee companion app. Ben Employee works with ERPNext 15 to deliver the important daily employee stats of your organization, while facilitates the necessary services to encourage frequent reporting. Key features include: - Check-in/out at any moment, anywhere - Apply for leaves - See own attendance and leave history. - Compatible with ERPNext backends. Requires an existing ERPNext (version 15) site and account.
Screenshots
Verdict
The clearest difference is update cadence: Ben Employee at every 3 weeks against FreeScout's every 15 months. FreeScout's advantage is iOS requirement (11.0 vs 15.1). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
FreeScout ships an update every 15 months, Ben Employee every 3 weeks. The most recent releases landed on October 24, 2026 and October 17, 2026 respectively.
| Parameter | FreeScout | Ben Employee |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (3 ratings) — better | — |
| Positive reviews | 21.4% of reviews | — |
| Number of ratings | 3 — better | — |
| Update frequency | Every 15 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 11.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 3 MB | 22 MB |
| Age rating | 4+ | 4+ |
| Developer | Jason Rhee | LinxHQ Pte Ltd |
In-app purchases
FreeScout
No in-app purchases
Ben Employee
No in-app purchases
