ARCOS Mobile Workbench vs Crew Surge

ARCOS Workbench is used to assign emergency and planned field work to first responders in utilities and municipalities. The system provides job details, all associated maps and records as well as utility infrastructure securely to the field user’s iPhone or iPad. It allows the users to respond to work requests, restore issues with infrastructure, and report back to their head office.

A cloud-based, mobile first solution that is easy to use and deploy, Crew Surge delivers functionality that adds immediate value to both utility contractors and their utility customers. Imagine the advantage you’d gain by having the ability to: • Run availability polls to quickly mobilize the maximum number of resources • Build crews by intuitively grouping together the right complement of people, vehicles, and supervision • Seamlessly generate custom configured rosters that conform to utility customer template specifications Crew Surge eliminates hours of manual efforts that slow down response times, enabling contractors to better serve their utility customers by: • Providing timely and accurate resource commitments • Mobilizing more people • Getting them on the road faster • Providing up-to-date personnel and crew data • Sending correctly formatted rosters • And more! Improving their operations by automating manual processes and traditional bottlenecks enables contractors to build strong relationships with their utility customers, which turns into the opportunity to move up on the preferred vendor list, work more storms and make more money.