Netsmart CareChat vs ArcHouse
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Netsmart CareChat
This secure messaging tool enhances communication and collaboration for users of a referral management platform. It allows for quick conversations within a fast-paced healthcare environment, promoting efficiency and seamless transitions of patient care.
- Integrated messaging within referral workflow
- Secure communication
- Enhanced collaboration
- Promotes efficiency
- Quick communication
- Cross-application compatibility
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Netsmart CareChat empowers enhanced communication and collaboration among Referral Manager users. The messaging chat tool is integrated within the referral solution and allows for the quick conversation necessary in a fast-paced environment. Referral Manager is a collaborative platform that simplifies the inbound referral process for post-acute, long-term care and at-home providers. It’s critical for users to share visibility into clinical and financial information, while easily transitioning the patient into the right care facility. Therefore, being able to quickly and efficiently communicate within Referral Manager is key. CareChat allows users to securely communicate without leaving Referral Manager. The chat feature is currently being built to work across multiple Netsmart applications, as well as its own standalone mobile app. The chat feature enhances collaboration, promotes efficiency and provides quick communication.
ArcHouse
Manage patient referrals for hospice, home health, and palliative care intake teams on the go. This app unifies all incoming referrals from various sources into a single, active queue, allowing teams to track status and patient details efficiently to ensure timely admissions.
- Unified referral queue
- Referral status tracking
- Patient detail review
- Mobile pipeline management
- Team alignment
- Same-day admission support
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ArcHouse Mobile puts your referrals in your pocket. Built for hospice, home health, and palliative care intake and admissions teams, it lets you view and manage every referral from anywhere. Referrals come in from every direction: fax, email, and payer portals. Missing even one can mean a lost admission and a patient who doesn't get care in time. ArcHouse unifies every referral in one place and handles the background work for you, so your team can capture each one and admit patients same-day. The mobile app keeps you connected wherever the day takes you: between patient visits, in a meeting, or on the move. What you can do: - See every incoming referral in one active queue - Track referral status at a glance - Open any referral to review patient details - Know what needs attention next without logging into your computer - Keep your pipeline moving between patient visits and meetings - Stay aligned with your intake team no matter where you are For more information about ArcHouse's features, please visit www.archouse.health. Have feedback about the app? Email us at support@archouse.health.
Screenshots
Verdict
The clearest difference is rating: ArcHouse at 5.0 against Netsmart CareChat's 2.3. ArcHouse also leads on update cadence (fortnightly vs every 7 months). Netsmart CareChat's advantage is ratings volume (3 vs 1) and iOS requirement (13.6 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ArcHouse holds the better App Store score, 5.0 against 2.3. Both are backed by a comparable volume of ratings — 3 and 1 respectively.
Netsmart CareChat ships an update every 7 months, ArcHouse fortnightly. The most recent releases landed on October 7, 2026 and October 9, 2026 respectively.
| Parameter | Netsmart CareChat | ArcHouse |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (3 ratings) | 5.0 (1 ratings) — better |
| Number of ratings | 3 — better | 1 |
| Update frequency | Every 7 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 13.6 — better | 18.0 |
| Further details — not scored | ||
| Size | 93 MB | 4 MB |
| Age rating | 4+ | 17+ |
| Developer | Netsmart Technologies | HospiceMatch Inc. |
Customer experience
Netsmart CareChat
ArcHouse
In-app purchases
Netsmart CareChat
No in-app purchases
ArcHouse
No in-app purchases








