Comparison

Netsmart iCare vs Netsmart CareChat

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Netsmart iCare

This medical portal app allows physicians to manage patient care for home and long-term care settings. It integrates with electronic health records, enabling document review, electronic signatures, and secure communication with clinical staff. The application is HIPAA compliant and available for Apple mobile devices.

Highlights
  • Patient document review
  • Electronic signature capability
  • Integrated patient charts
  • Secure communication with staff
  • HIPAA compliant
  • Integration with Netsmart Vision
Features
Read full description

iCare from Netsmart is a portal application designed for physicians caring for home care or long-term care patients. iCare is integrated with Netsmart’s industry-leading myUnity application, a full featured electronic health record for home care and long-term care providers. iCare enables physicians to better coordinate care with Netsmart myUnity customers. iCare provides physicians the ability to review and electronically sign key patient documents, such as the 485 and verbal order confirmations. In addition, a comprehensive chart for home care or long-term care patients is fully integrated. Physicians may also use iCare for secure communication with home care and long-term care clinical staff. iCare is fully HIPAA compliant and is available for the iPad, iPhone and iPod Touch, free of charge.

About

Netsmart CareChat

This secure messaging tool enhances communication and collaboration for users of a referral management platform. It allows for quick conversations within a fast-paced healthcare environment, promoting efficiency and seamless transitions of patient care.

Highlights
  • Integrated messaging within referral workflow
  • Secure communication
  • Enhanced collaboration
  • Promotes efficiency
  • Quick communication
  • Cross-application compatibility
Read full description

Netsmart CareChat empowers enhanced communication and collaboration among Referral Manager users. The messaging chat tool is integrated within the referral solution and allows for the quick conversation necessary in a fast-paced environment. Referral Manager is a collaborative platform that simplifies the inbound referral process for post-acute, long-term care and at-home providers. It’s critical for users to share visibility into clinical and financial information, while easily transitioning the patient into the right care facility. Therefore, being able to quickly and efficiently communicate within Referral Manager is key. CareChat allows users to securely communicate without leaving Referral Manager. The chat feature is currently being built to work across multiple Netsmart applications, as well as its own standalone mobile app. The chat feature enhances collaboration, promotes efficiency and provides quick communication.

Screenshots

Netsmart iCare3 screens
Netsmart CareChat3 screens

Verdict

The call

The clearest difference is iOS requirement: Netsmart CareChat at 13.6 against Netsmart iCare's 15.6. On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 2.3 for Netsmart iCare against 2.3 for Netsmart CareChat. Both are backed by a comparable volume of ratings — 3 and 3 respectively.

UpkeepUpdate frequency

Netsmart iCare ships an update every 4 months, Netsmart CareChat every 7 months. The most recent releases landed on October 23, 2026 and October 7, 2026 respectively.

Scorecard1 real difference · 9 level
Netsmart iCare versus Netsmart CareChat: the parameters behind the verdict, then further details
ParameterNetsmart iCareNetsmart CareChat
PriceFreeFree
Rating2.3 (3 ratings)2.3 (3 ratings)
Positive reviews0.0% of reviews—
Number of ratings33
Update frequencyEvery 4 months — betterEvery 7 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.613.6 — better
Further details — not scored
Size8 MB93 MB
Age rating17+4+
DeveloperHealthMEDXNetsmart Technologies

Customer experience

Netsmart iCare

All ratings3 ratings
Positive33.3%
Neutral0.0%
Negative66.7%
Written reviews3 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Netsmart CareChat

All ratings3 ratings
Positive33.3%
Neutral0.0%
Negative66.7%

In-app purchases

None

Netsmart iCare

No in-app purchases

None

Netsmart CareChat

No in-app purchases

Questions

Is Netsmart iCare free?
Netsmart iCare is free to download, with no in-app purchases.
Is Netsmart CareChat free?
Netsmart CareChat is free to download, with no in-app purchases.
Which has better reviews, Netsmart iCare or Netsmart CareChat?
Netsmart iCare and Netsmart CareChat are both rated 2.3 out of 5 on the App Store, from 3 and 3 ratings respectively.
Do Netsmart iCare or Netsmart CareChat have ads?
Neither Netsmart iCare nor Netsmart CareChat shows ads.
Which is updated more often, Netsmart iCare or Netsmart CareChat?
Netsmart iCare ships an update every 4 months, and Netsmart CareChat every 7 months. Most recently, Netsmart iCare was updated on October 23, 2026 and Netsmart CareChat on October 7, 2026.

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