Netsmart iCare vs Netsmart CareChat
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Netsmart iCare
This medical portal app allows physicians to manage patient care for home and long-term care settings. It integrates with electronic health records, enabling document review, electronic signatures, and secure communication with clinical staff. The application is HIPAA compliant and available for Apple mobile devices.
- Patient document review
- Electronic signature capability
- Integrated patient charts
- Secure communication with staff
- HIPAA compliant
- Integration with Netsmart Vision
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iCare from Netsmart is a portal application designed for physicians caring for home care or long-term care patients. iCare is integrated with Netsmart’s industry-leading myUnity application, a full featured electronic health record for home care and long-term care providers. iCare enables physicians to better coordinate care with Netsmart myUnity customers. iCare provides physicians the ability to review and electronically sign key patient documents, such as the 485 and verbal order confirmations. In addition, a comprehensive chart for home care or long-term care patients is fully integrated. Physicians may also use iCare for secure communication with home care and long-term care clinical staff. iCare is fully HIPAA compliant and is available for the iPad, iPhone and iPod Touch, free of charge.
Netsmart CareChat
This secure messaging tool enhances communication and collaboration for users of a referral management platform. It allows for quick conversations within a fast-paced healthcare environment, promoting efficiency and seamless transitions of patient care.
- Integrated messaging within referral workflow
- Secure communication
- Enhanced collaboration
- Promotes efficiency
- Quick communication
- Cross-application compatibility
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Netsmart CareChat empowers enhanced communication and collaboration among Referral Manager users. The messaging chat tool is integrated within the referral solution and allows for the quick conversation necessary in a fast-paced environment. Referral Manager is a collaborative platform that simplifies the inbound referral process for post-acute, long-term care and at-home providers. It’s critical for users to share visibility into clinical and financial information, while easily transitioning the patient into the right care facility. Therefore, being able to quickly and efficiently communicate within Referral Manager is key. CareChat allows users to securely communicate without leaving Referral Manager. The chat feature is currently being built to work across multiple Netsmart applications, as well as its own standalone mobile app. The chat feature enhances collaboration, promotes efficiency and provides quick communication.
Screenshots
Verdict
The clearest difference is iOS requirement: Netsmart CareChat at 13.6 against Netsmart iCare's 15.6. On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 2.3 for Netsmart iCare against 2.3 for Netsmart CareChat. Both are backed by a comparable volume of ratings — 3 and 3 respectively.
Netsmart iCare ships an update every 4 months, Netsmart CareChat every 7 months. The most recent releases landed on October 23, 2026 and October 7, 2026 respectively.
| Parameter | Netsmart iCare | Netsmart CareChat |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (3 ratings) | 2.3 (3 ratings) |
| Positive reviews | 0.0% of reviews | — |
| Number of ratings | 3 | 3 |
| Update frequency | Every 4 months — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 13.6 — better |
| Further details — not scored | ||
| Size | 8 MB | 93 MB |
| Age rating | 17+ | 4+ |
| Developer | HealthMEDX | Netsmart Technologies |
Customer experience
Netsmart iCare
Netsmart CareChat
In-app purchases
Netsmart iCare
No in-app purchases
Netsmart CareChat
No in-app purchases
Questions
Is Netsmart iCare free?
Is Netsmart CareChat free?
Which has better reviews, Netsmart iCare or Netsmart CareChat?
Do Netsmart iCare or Netsmart CareChat have ads?
Which is updated more often, Netsmart iCare or Netsmart CareChat?
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