Target CRM vs Notify360

Key features: • 2-way business text messaging • Send and receive pictures • Add and update customers • Request reviews from your most loyal customers • Survey response management • Tasks and follow-up management Benefits: • Provide faster & better customer service • Reduce voicemails and phone traffic • Manage lead interaction • Improve team productivity significantly

A unified dealer communication platform combining two-way messaging, video calls, text-to-pay, and deal tracking—enabling faster customer responses, streamlined sales pipelines, and much more from any device. Key features: • Messaging/Communications - Two-way text messaging, video calls, conversation management with audio notes, pdf attachments and templates • Customer Management - Customer profiles, contacts, categories, tags, opt-in/opt-out tracking, and phone number management • Deal/Lead Management - Sales pipelines, deal stages, assignments, attachments, tags, lost reasons, and favorites • Task Management - Task creation, assignment, outcomes, and multi-task updates • Inventory - Whole goods and parts inventory lookup with filters by manufacturer, condition, location, and status • Payments - Text-to-pay functionality with invoice integration and payment cancellation • Surveys - Customer feedback collection • Multi-location Support - Dealer locations and department-based user assignments • Real-time Updates - SignalR integration for live notifications Benefits: • Increase sales through better lead tracking and faster follow-up • Reduce voicemails and phone traffic • Manage lead interaction • Empower mobile workforce with full CRM access on any device • Reduce missed revenue with real-time notifications and task reminders • Improve team productivity significantly