Infobip Inbox vs Solistica Mobile

Inbox, part of the AgentOS platform, and Conversations, Infobip's cloud contact center solution, put customer support on your agents' phones. Run support from anywhere: remote work, part-time shifts, or after-hours coverage. Agents get everything they need to help customers across channels in real time. No desk, no extra license required. What you can do - Message customers from anywhere: home, office, or in-store - Connect over voice and video calls - Get push notifications for incoming messages - Access agent conversation lists quickly - Change conversation status and availability - Sync conversation history with the web app Features - Real-time multichannel messaging, native to your phone - WhatsApp templates to start conversations - Send and display all types of multimedia - Location sharing To learn more, visit http://www.infobip.com.

Multiplataforma inovadora usando serviços cognitivos, em cloud computing, possibilitando, aos clientes e aos colaboradores da Solistica, acompanhar, in real time, a movimentação dos produtos e serviços prestados pela Solistica, facilitando e qualificando a interação entre empresa, parceiros e clientes.