Infobip Inbox vs Cortex CRM
Price, ratings, monetisation and update history for both apps, side by side โ with what reviewers say about each.
Infobip Inbox
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Inbox, part of the AgentOS platform, and Conversations, Infobip's cloud contact center solution, put customer support on your agents' phones. Run support from anywhere: remote work, part-time shifts, or after-hours coverage. Agents get everything they need to help customers across channels in real time. No desk, no extra license required. What you can do - Message customers from anywhere: home, office, or in-store - Connect over voice and video calls - Get push notifications for incoming messages - Access agent conversation lists quickly - Change conversation status and availability - Sync conversation history with the web app Features - Real-time multichannel messaging, native to your phone - WhatsApp templates to start conversations - Send and display all types of multimedia - Location sharing To learn more, visit http://www.infobip.com.
Cortex CRM
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The smartest way to grow your business is now in your pocket! CUSTOMER RELATIONSHIP MANAGEMENT (CRM) - View and manage all your customer information on one screen - Instantly access customer history, contact records, and notes - Track leads and never miss a sales opportunity - Easily share tasks and responsibilities with your team MARKETING & OUTREACH - Create targeted campaigns for your customers - Segment your audience to deliver the right message to the right people - Track campaign performance with real-time reports - Save time with automations that streamline repetitive tasks WHY THIS APP? - Simple, user-friendly interface - Access anytime, anywhere - Flexible for businesses of any size - Your data is stored securely Whether you're a solo entrepreneur or managing a growing team, this app gives you everything you need to strengthen customer relationships and manage your marketing efforts from a single place. Download now and start growing your business today!
Screenshots
Verdict
The clearest difference is update cadence: Cortex CRM at weekly against Infobip Inbox's every 2 weeks. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price ยท Rating ยท Positive reviews ยท Number of ratings ยท Update frequency ยท Ads ยท In-app purchases ยท Monetization ยท Best chart rank ยท Devices ยท Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Infobip Inbox ships an update every 2 weeks, Cortex CRM weekly. The most recent releases landed on November 7, 2026 and October 25, 2026 respectively.
| Parameter | Infobip Inbox | Cortex CRM |
|---|---|---|
| Price | Free | Free |
| Update frequency | Every 2 weeks | Weekly โ better |
| Ads | No | No |
| In-app purchases | No | No |
| Devices | iPhone, iPod | iPhone, iPad, iPod โ better |
| Requires iOS | 15.0 | 15.0 |
| Further details โ not scored | ||
| Size | 107 MB | 41 MB |
| Age rating | 4+ | 4+ |
| Developer | Infobip | Odyssey-Cap |
In-app purchases
Infobip Inbox
No in-app purchases
Cortex CRM
No in-app purchases









