Comparison

Infobip Inbox vs Cortex CRM

Price, ratings, monetisation and update history for both apps, side by side โ€” with what reviewers say about each.

Head to head
About

Infobip Inbox

Features
Read full description

Inbox, part of the AgentOS platform, and Conversations, Infobip's cloud contact center solution, put customer support on your agents' phones. Run support from anywhere: remote work, part-time shifts, or after-hours coverage. Agents get everything they need to help customers across channels in real time. No desk, no extra license required. What you can do - Message customers from anywhere: home, office, or in-store - Connect over voice and video calls - Get push notifications for incoming messages - Access agent conversation lists quickly - Change conversation status and availability - Sync conversation history with the web app Features - Real-time multichannel messaging, native to your phone - WhatsApp templates to start conversations - Send and display all types of multimedia - Location sharing To learn more, visit http://www.infobip.com.

About

Cortex CRM

Features
Read full description

The smartest way to grow your business is now in your pocket! CUSTOMER RELATIONSHIP MANAGEMENT (CRM) - View and manage all your customer information on one screen - Instantly access customer history, contact records, and notes - Track leads and never miss a sales opportunity - Easily share tasks and responsibilities with your team MARKETING & OUTREACH - Create targeted campaigns for your customers - Segment your audience to deliver the right message to the right people - Track campaign performance with real-time reports - Save time with automations that streamline repetitive tasks WHY THIS APP? - Simple, user-friendly interface - Access anytime, anywhere - Flexible for businesses of any size - Your data is stored securely Whether you're a solo entrepreneur or managing a growing team, this app gives you everything you need to strengthen customer relationships and manage your marketing efforts from a single place. Download now and start growing your business today!

Screenshots

Infobip Inbox4 screens
Cortex CRM3 screens

Verdict

The call

The clearest difference is update cadence: Cortex CRM at weekly against Infobip Inbox's every 2 weeks. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price ยท Rating ยท Positive reviews ยท Number of ratings ยท Update frequency ยท Ads ยท In-app purchases ยท Monetization ยท Best chart rank ยท Devices ยท Requires iOS

CostPrice ยท In-app purchases ยท Ads ยท Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Infobip Inbox ships an update every 2 weeks, Cortex CRM weekly. The most recent releases landed on November 7, 2026 and October 25, 2026 respectively.

Scorecard1 real difference ยท 5 level
Infobip Inbox versus Cortex CRM: the parameters behind the verdict, then further details
ParameterInfobip InboxCortex CRM
PriceFreeFree
Update frequencyEvery 2 weeksWeekly โ€” better
AdsNoNo
In-app purchasesNoNo
DevicesiPhone, iPodiPhone, iPad, iPod โ€” better
Requires iOS15.015.0
Further details โ€” not scored
Size107 MB41 MB
Age rating4+4+
DeveloperInfobipOdyssey-Cap

In-app purchases

None

Infobip Inbox

No in-app purchases

None

Cortex CRM

No in-app purchases

Questions

Is Infobip Inbox free?
Infobip Inbox is free to download, with no in-app purchases.
Is Cortex CRM free?
Cortex CRM is free to download, with no in-app purchases.
Do Infobip Inbox or Cortex CRM have ads?
Neither Infobip Inbox nor Cortex CRM shows ads.
Which is updated more often, Infobip Inbox or Cortex CRM?
Infobip Inbox ships an update every 2 weeks, and Cortex CRM weekly. Most recently, Infobip Inbox was updated on November 7, 2026 and Cortex CRM on October 25, 2026.

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