ShopBase vs SteadFast Merchant

ShopBase is one of the world’s leading platforms for global trade. It has empowered millions of individuals in 152 countries to build, run, and grow their businesses without depending on any marketplaces. Install ShopBase app and you can: ADD & MANAGE PRODUCTS • Add, duplicate, adjust or delete products and collections directly from your iPhone. GET ORDER NOTIFICATIONS • Never miss out on a new sale with real-time alerts. PROCESS ORDERS & FOLLOW UP CUSTOMERS • Search for orders by customer or order details • View order details (including bills, fulfilling and shipping status, order tracking number, etc.) • Cancel, archive and refund orders • Add notes to specific orders and contact customers via email REVIEW REAL-TIME STATISTICS • Review sales reports (including total sales, AOV, AOI, abandoned cart rate, traffic source) by day, week, month, and year. • View Boost Upsell app performance. ACCESS APP STORE • Get access to ShopBase app store and integrate apps with your stores in seconds MANAGE MORE THAN 1 STORE • Switch between stores to keep track on all of your stores in parallel seamlessly. • ShopBase aims to remove all barriers between eCommerce and you, including technical requirements for online store creation and management, payment, high capital, and product supply and fulfillment. We are all you need to kickstart your business and grow it globally!

The merchant app is a dedicated platform developed exclusively for merchants partnering with Steadfast Courier Limited. It serves as a centralized hub for managing shipping operations—from scheduling pickups and tracking shipments to handling billing and customer communications. Built with a user-first design, the app streamlines the entire logistics process, ensuring a seamless experience that increases operational efficiency and enhances customer satisfaction. Key Features 1. Dashboard & Account Management Personalized Dashboard: Offers a real-time overview of current shipments, recent orders, and key performance metrics. Profile Management: Secure login and account settings enable merchants to manage their profile details, preferences, and security settings (including multi-factor authentication). 2. Order Placement & Scheduling Easy Booking Process: Merchants can quickly create and schedule new shipments with an intuitive form that captures all necessary details such as pickup location, delivery address, package specifications, and delivery timelines. Bulk Order Processing: For high-volume merchants, the app supports batch uploads and scheduling, streamlining large-scale shipping operations. 3. Real-Time Shipment Tracking Live GPS Tracking: Integrated GPS technology allows merchants to monitor the location and progress of their shipments in real time. Status Updates & Notifications: Automated alerts (via push notifications, SMS, or email) inform merchants of key milestones—pickup confirmation, transit status, and successful delivery. 4. Billing & Payment Integration Invoice Management: Automatically generated invoices for each shipment, complete with detailed breakdowns of shipping costs, taxes, and additional charges. Secure Payment Gateways: Integration with multiple payment methods (credit cards, digital wallets, bank transfers) ensures fast and secure transactions. Payment History: A comprehensive record of past transactions is available for easy reconciliation and financial tracking. 5. Analytics & Reporting Performance Metrics: Detailed reports and analytics help merchants track delivery times, shipping costs, and overall efficiency. Custom Reports: The app provides tools for generating customized reports, enabling businesses to analyze trends, forecast demand, and optimize logistics operations. 6. Customer Communication & Support Integrated Messaging: A built-in messaging system facilitates direct communication between merchants and the Steadfast Courier support team. Help Center: Access to FAQs, troubleshooting guides, and live chat support ensures that merchants receive immediate assistance when needed. Feedback Mechanism: Merchants can rate services and provide feedback directly through the app, which helps drive continuous improvement.