Major Incident Command Assist vs MICAS Mobile Agent

The Major Incident Command Assist (MICA), is a communications and workflow platform for law enforcement to empower leaders to better manage the collaborative response of law enforcement agencies to major incidents like child abductions and active shooter scenarios. MICA serves as a real-time central clearinghouse of intelligence ensuring that all agents in the field have access to the latest, most accurate information. MICA virtualizes the incident command headquarters enabling the incident commander to take command and control of all resources of the participating agencies from the desktop. Law enforcement offers can be dispatched from wherever they are located, minimizing the travel time to get to each lead. MICA enables officers in the field to utilize their mobile device as a first class evidence gathering tool. Officers can take pictures, record audio conversations, and record video to enter into evidence. MICA establishes a chain of custody of intelligence, establishing full provenance for each piece of evidence and intelligence gathered. MICA provides full transparency of the investigative process since it records who gathered the information, where they were when they received it, and the precise time the information was obtained. MICA enables geospatial aware investigative lead assignment to improve efficiencies and minimize travel time for officers.

At locations where the managed device count is too few to require a PC-based MICAS Agent, the MICAS Mobile Agent allows a client end-user to quickly collect and send print counts and toner usage data to the MICAS system.