Comparison

My Starkey vs Concha Labs

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

My Starkey

This app empowers users to manage their hearing experience and overall wellness. It offers personalized hearing aid adjustments, health tracking, and helpful resources to adapt to hearing aids. Users can monitor activity, set goals, and even receive fall detection alerts.

Highlights
  • Custom hearing aid settings
  • Personalized tips and resources
  • Health and activity tracking
  • Volume and equalizer control
  • Hearing aid location tracking
  • Fall detection alerts
  • Remote hearing aid adjustments
Features
Read full description

Take control of your hearing experience with My Starkey. Create custom settings. Get personalized tips. Track health goals. Control volume and more. My Starkey puts you in charge of your hearing journey and overall wellness. All at your fingertips. Created with the help of hearing aid wearers, this easy-to-use app allows you to: HEAR BETTER ANYWHERE Make instant adjustments for clearer speech and reduced noise—even in the toughest listening environments. Plus, customize sound settings for your favorite places. Equalizer and volume? You control them. With My Starkey, your hearing aids are just the way you need them. At all times. GET TIPS, TOOLS AND RESOURCES Adapt to hearing aids faster with quick how-to's, tips, and videos. All tailored for where you are on your hearing journey. Access remote hearing aid adjustments from your hearing care professional—right from your armchair. Lose a hearing aid? Use My Starkey to track the location and simplify your life. MONITOR HEALTH AND WELLNESS Monitor daily hearing and physical activity to help you stay healthy. Set and achieve goals for hearing, steps, exercise, and beyond. Get personal and detailed insights into your activity levels. My Starkey can even detect your falls and notify the people you choose—keeping you safe while active. And much more. It’s never been easier to take control of your hearing journey. And live your best life—with My Starkey. Visit www.starkey.com/hearing-aids/apps for device compatibility information, usage instructions, how-to videos, and more details on features. For any questions about app feature availability for your specific hearing aids, please contact your hearing care professional.

About

Concha Labs

Control and personalize your hearing aid settings directly from your phone. Create custom sound profiles for different environments and easily adjust volume, battery levels, and more. This app is compatible only with Concha Sol™ Hearing Aids.

Highlights
  • Personalize hearing aid settings
  • Create custom sound profiles
  • Adjust volume and mute hearing aids
  • Monitor battery level
  • User-friendly onboarding
  • In-app tutorials
Read full description

The Concha Labs app is only compatible with Concha Sol™ Hearing Aids. If you wear Concha Sol™ hearing aids, you can use the Concha Labs app to control and personalize your hearing aid settings directly from your phone. With our patented technology called SoundscopeⓇ, you can fine tune your hearing settings to your individual preferences. As you create sound profiles customized to the sounds at your workplace, favorite restaurants, and other places, you can save them to your library. You can toggle between these pre-saved profiles and create a new one any time you’d like, giving you the power to personalize the way you hear, no matter where you are. In addition to creating sound profiles with our app, you can also: • Adjust the volume of your Concha Sol™ Hearing Aids • Check the battery level • Make changes to the sound profile settings of your device With our Concha Sol™ Hearing Aids and app, you will have the ability to manage your hearing aids from your phone. This could mean less trips to the clinic to have your device settings changed, which could save you time, money for copays, and frustration. EASY SET UP • Enjoy a user-friendly onboarding experience to sync Concha Sol™ Hearing Aids to your phone. • Explore in-app tutorials of how the app works together with the hearing aids. • Contact our readily available Customer Care Team to answer any questions that you may have about the app or your device. PERSONALIZE YOUR OWN HEARING AID SETTINGS • Create, edit, add descriptions to, and name multiple sound profiles. • Use SoundscopeⓇ to create sound profiles and personalize your hearing aid settings to fit your environment. MANAGE YOUR DEVICE SETTINGS IN THE APP • Manually adjust the volume or mute your hearing aids. • Manage your comfortable listening level, volume, and clearness with each individual sound profile. • Use the visual battery-life tracker with notifications to monitor the level of your device. HOW SOUNDSCOPEⓇ WORKS • With hearing loss, improving the perception of speech is important. Your sound profiles are created from spoken sentences, creating reliable settings that allow you to understand every part of every sentence in conversations. • Each person hears differently across low to high frequencies, with inputs of soft to loud volumes, and hearing can also change based on circumstances. SoundscopeⓇ takes these factors into account when personalizing your sound profiles. Concha Labs has won awards from the AARP AgeTech Collaborative, UCSF Rosenman Institute, StartX, SkyDeck, and received Sara Blakely’s Red Backpack Fund startup award. We’ve received a grant from the National Science Foundation as well. Notably, we've won UCSF Rosenman Institute's Innovator and RISE Awards, and were 2023 Pepperdine Graziadio Most Fundable Companies semi-finalists. We were also a finalist for the Rising Star track in the Consumer Wellness category, hosted by the Digital Health Hub Foundation. Recently, Concha Labs was one of five winners in the 2024 Eureka Park Accessibility Contest, earning a coveted CES 2024 booth amidst stiff competition with thousands of applicants to the Consumer Technology Association. Note: Our app works best when you run the latest version of our app. If you have any questions about your app, please contact care@conchalabs.com. For press inquiries, please contact marketing@conchalabs.com. For further assistance or to learn more about us, visit conchalabs.com The Concha Sol™ Hearing Aids are intended to amplify sound for individuals 18 years and older with perceived mild to moderate hearing impairment. They are adjusted by the user to meet the user’s hearing needs. No pre-programming or hearing test is necessary. The device is intended for use without the assistance of a hearing care professional. Amplification of sound is the method in which our product treats the disease state. Mild to moderate hearing impairment is the disease state that the product addresses.

Screenshots

My Starkey3 screens
Concha Labs4 screens

Verdict

The call

The clearest difference is review sentiment: Concha Labs at 100% against My Starkey's 23%. Concha Labs also leads on rating (4.4 vs 3.2). My Starkey's advantage is ratings volume (219 vs 10) and device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Concha Labs holds the better App Store score, 4.4 against 3.2. That said, the two scores are not equally well evidenced: My Starkey has 219 ratings behind it against 10, so its average is the more settled of the two. Written reviews point the same way: 23% of My Starkey's written reviews are positive against 100% of Concha Labs's.

UpkeepUpdate frequency

My Starkey ships an update every 5 weeks, Concha Labs every 2 months. The most recent releases landed on November 9, 2026 and November 3, 2026 respectively.

Scorecard4 real differences · 6 level
My Starkey versus Concha Labs: the parameters behind the verdict, then further details
ParameterMy StarkeyConcha Labs
PriceFreeFree
Rating3.2 (219 ratings)4.4 (10 ratings) — better
Positive reviews22.5% of reviews100.0% of reviews — better
Number of ratings219 — better10
Update frequencyEvery 5 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple Watch — betteriPhone
Requires iOS16.0 — better17.6
Further details — not scored
Size513 MB282 MB
Age rating17+17+
DeveloperStarkey LaboratoriesConcha Inc.

Customer experience

My Starkey

All ratings211 ratings
Positive48.8%
Neutral11.8%
Negative39.3%
Written reviews320 reviews
Positive22.5%
Neutral17.2%
Negative60.3%

Concha Labs

All ratings7 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

My Starkey

Reported bugs

5 issues
  • App not recognizing hearing aids
  • Incorrect battery level reporting
  • Hearing aid programs not saving properly
  • Streaming audio cutting out
  • Connectivity issues after iOS updates

Requested features

5 requests
  • Apple Watch complication
  • More customization options for tinnitus relief
  • Ability to edit and delete custom programs
  • Improved Bluetooth connectivity and stability
  • Better integration with Siri/voice assistants

Concha Labs

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

My Starkey

No in-app purchases

None

Concha Labs

No in-app purchases

Questions

Is My Starkey free?
My Starkey is free to download, with no in-app purchases.
Is Concha Labs free?
Concha Labs is free to download, with no in-app purchases.
Which has better reviews, My Starkey or Concha Labs?
Concha Labs is rated higher. My Starkey averages 3.2 out of 5 from 219 ratings, while Concha Labs averages 4.4 from 10 ratings.
Do My Starkey or Concha Labs have ads?
Neither My Starkey nor Concha Labs shows ads.
Which is updated more often, My Starkey or Concha Labs?
My Starkey ships an update every 5 weeks, and Concha Labs every 2 months. Most recently, My Starkey was updated on November 9, 2026 and Concha Labs on November 3, 2026.

Other comparisons