Comparison

ResolvedX vs rInsights

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ResolvedX

This app facilitates real-time complaint resolution between companies, employees, and customers. It allows for the creation and tracking of complaints, including multimedia attachments, and offers employee performance evaluations. It aims to improve customer retention and business growth.

Highlights
  • Real-time complaint creation and tracking
  • Customer and employee interaction
  • Multimedia complaint attachments (picture, audio, video)
  • Employee inspection and work evaluation
  • GPS functionality for complaint location
  • Customer retention and business growth tools
Features
Read full description

ResolvedX is the missing link between your company, employees and your customer base. Being in the service business means one thing. Complaints! They will happen and how you handle them will dictate your company's future. ResolvedX gives you and the customer the ability to create and track complaints in real-time. This is a game-changing application that will put you in control of your businesses future. Do you know the easiest customer to get? The one you already have. ResolvedX helps you grow your customer base while maintaining the one you already have. Resolvedx is Real-time complaint tracking, GPS functioning, picture, audio and video functionality all at the tip of your fingers. You can also create inspections for your employees allowing them to see their work evaluation in real-time. Everything we just described is just the tip of the iceberg. Did we mention a game-changer? Well, it is.

About

rInsights

Gain comprehensive data visibility into restaurant and business performance. Analyze financial, operational, product, and customer experience metrics. Track e-commerce and loyalty program insights for better decision-making.

Highlights
  • Financial performance analysis
  • Business operations tracking
  • Product and inventory data
  • Technology performance indicators
  • Digital channels visibility
  • Customer loyalty insights
Features
Read full description

Downloadable computer and mobile application software for use by franchisees and restaurant management teams to get data visibility to restaurant/business performance across various metrics. Some of key data and analytics include financial, business operations, restaurant performance, product and inventory data, technology performance indicators, digital channels data visibility like e-commerce performance, customer loyalty and guest experience data insights.

Screenshots

ResolvedX2 screens
rInsights4 screens

Verdict

The call

The clearest difference is rating: ResolvedX at 5.0 against rInsights's 4.7. On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ResolvedX holds the better App Store score, 5.0 against 4.7. Both are backed by a comparable volume of ratings — 7 and 15 respectively.

UpkeepUpdate frequency

ResolvedX ships an update every 3 weeks, rInsights fortnightly. The most recent releases landed on September 8, 2026 and June 11, 2026 respectively.

Scorecard1 real difference · 9 level
ResolvedX versus rInsights: the parameters behind the verdict, then further details
ParameterResolvedXrInsights
PriceFreeFree
Rating5.0 (7 ratings) — better4.7 (15 ratings)
Positive reviews—80.0% of reviews
Number of ratings715 — better
Update frequencyEvery 3 weeksFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.012.0 — better
Further details — not scored
Size70 MB89 MB
Age rating17+4+
DeveloperResolvedXRestaurant Brands International US Services LLC

Customer experience

ResolvedX

All ratings7 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

rInsights

All ratings15 ratings
Positive86.7%
Neutral13.3%
Negative0.0%
Written reviews5 reviews
Positive80.0%
Neutral20.0%
Negative0.0%

In-app purchases

None

ResolvedX

No in-app purchases

None

rInsights

No in-app purchases

Questions

Is ResolvedX free?
ResolvedX is free to download, with no in-app purchases.
Is rInsights free?
rInsights is free to download, with no in-app purchases.
Which has better reviews, ResolvedX or rInsights?
ResolvedX is rated higher. ResolvedX averages 5.0 out of 5 from 7 ratings, while rInsights averages 4.7 from 15 ratings.
Do ResolvedX or rInsights have ads?
Neither ResolvedX nor rInsights shows ads.
Which is updated more often, ResolvedX or rInsights?
ResolvedX ships an update every 3 weeks, and rInsights fortnightly. Most recently, ResolvedX was updated on September 8, 2026 and rInsights on June 11, 2026.

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