Comparison

ResolvedX vs Genius Back Office Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ResolvedX

This app facilitates real-time complaint resolution between companies, employees, and customers. It allows for the creation and tracking of complaints, including multimedia attachments, and offers employee performance evaluations. It aims to improve customer retention and business growth.

Highlights
  • Real-time complaint creation and tracking
  • Customer and employee interaction
  • Multimedia complaint attachments (picture, audio, video)
  • Employee inspection and work evaluation
  • GPS functionality for complaint location
  • Customer retention and business growth tools
Features
Read full description

ResolvedX is the missing link between your company, employees and your customer base. Being in the service business means one thing. Complaints! They will happen and how you handle them will dictate your company's future. ResolvedX gives you and the customer the ability to create and track complaints in real-time. This is a game-changing application that will put you in control of your businesses future. Do you know the easiest customer to get? The one you already have. ResolvedX helps you grow your customer base while maintaining the one you already have. Resolvedx is Real-time complaint tracking, GPS functioning, picture, audio and video functionality all at the tip of your fingers. You can also create inspections for your employees allowing them to see their work evaluation in real-time. Everything we just described is just the tip of the iceberg. Did we mention a game-changer? Well, it is.

About

Genius Back Office Mobile

This business management tool brings powerful back office operations to your mobile device. Analyze hundreds of data points to improve efficiency, make data-driven decisions, and maximize profits for single sites or franchises.

Highlights
  • Mobile back office operations
  • Streamline business operations
  • Data analysis for efficiency
  • Data-driven decision making
  • Franchise and single site support
  • Works with popular POS providers
Read full description

Introducing Genius Back Office Mobile, bringing the power of Back Office on your mobile device. Streamline operations by taking care of business - anytime, anywhere. As a solution works with many popular POS Providers, Back Office analyzes and interprets hundreds of data points that can help users improve the efficiency of a single site or an entire franchise, unleashing the power to make more informed, data-driven decisions while creating strategic goals to maximize your bottom line.

Screenshots

ResolvedX2 screens
Genius Back Office Mobile4 screens

Verdict

The call

The clearest difference is rating: ResolvedX at 5.0 against Genius Back Office Mobile's 4.0. ResolvedX also leads on update cadence (every 3 weeks vs every 4 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ResolvedX holds the better App Store score, 5.0 against 4.0. Both are backed by a comparable volume of ratings — 7 and 3 respectively.

UpkeepUpdate frequency

ResolvedX ships an update every 3 weeks, Genius Back Office Mobile every 4 months. The most recent releases landed on September 8, 2026 and June 3, 2026 respectively.

Scorecard2 real differences · 8 level
ResolvedX versus Genius Back Office Mobile: the parameters behind the verdict, then further details
ParameterResolvedXGenius Back Office Mobile
PriceFreeFree
Rating5.0 (7 ratings) — better4.0 (3 ratings)
Positive reviews—0.0% of reviews
Number of ratings7 — better3
Update frequencyEvery 3 weeks — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.013.0
Further details — not scored
Size70 MB9 MB
Age rating17+4+
DeveloperResolvedXXENIAL, INC

Customer experience

ResolvedX

All ratings7 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Genius Back Office Mobile

All ratings3 ratings
Positive66.7%
Neutral0.0%
Negative33.3%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

ResolvedX

No in-app purchases

None

Genius Back Office Mobile

No in-app purchases

Questions

Is ResolvedX free?
ResolvedX is free to download, with no in-app purchases.
Is Genius Back Office Mobile free?
Genius Back Office Mobile is free to download, with no in-app purchases.
Which has better reviews, ResolvedX or Genius Back Office Mobile?
ResolvedX is rated higher. ResolvedX averages 5.0 out of 5 from 7 ratings, while Genius Back Office Mobile averages 4.0 from 3 ratings.
Do ResolvedX or Genius Back Office Mobile have ads?
Neither ResolvedX nor Genius Back Office Mobile shows ads.
Which is updated more often, ResolvedX or Genius Back Office Mobile?
ResolvedX ships an update every 3 weeks, and Genius Back Office Mobile every 4 months. Most recently, ResolvedX was updated on September 8, 2026 and Genius Back Office Mobile on June 3, 2026.

Other comparisons