Comparison

DOC Member vs EPT Connect

Price, ratings, monetisation and update history for both apps, side by side β€” with what reviewers say about each.

Head to head
About

DOC Member

Manage your health insurance easily. Access your ID card, check claim status, and view benefits and coverage information. Securely sign in to manage your health plan details on the go.

Highlights
  • Check medical, dental, and pharmacy claim status
  • View virtual member ID card
  • Access benefits and coverage information
  • Email ID card information to providers
  • Secure sign-in with username and password
Features
Read full description

Deaconess OneCare By Healthx Inc. Description Want to look up the status of a medical claim? Or email your health insurance ID Card? How about checking your eligibility information or sending a question to your health insurance provider? Deaconess OneCare puts our most popular online features at your fingertips. Check a claim. View your virtual member ID card. Access your eligibility information or just ask a question. FEATURES My Summary (Benefits and Coverage Information), ID Card (ID Card Information), Claims (Medical, Dental, Lab, Pharmacy), About Us, AND MORE coming soon! LOOK UP CLAIMS See your ten most recent claims. Get a detailed view of each one. Or look up specific medical, dental and pharmacy claims by member name. VIEW YOUR MEMBER ID CARD View the front and back information on your ID cards whenever you need to. Email the card information to your provider or whoever requires it at the time. VIEW YOUR BENEFITS AND COVERAGE INFORMATION Until you experience it, you may never have realized how helpful it is to have your benefits and coverage information right at your fingertips. SECURITY You must always sign in with your User Name and Password to access the features in this app. Without that information, no one can reach your personal data. It is safe. CAN’T ACCESS THE APPS FEATURES? You must sign in to access the app’s features. Only members whose employers use Deaconess OneCare are allowed to login and use the app. ABOUT HEALTHX - Healthx was formed in 1998 to meet the unique communication needs of the healthcare industry by helping payers deliver benefits faster, more effectively and at a lower cost. Healthx has rapidly grown to be the healthcare industry’s leading developer of self-service communication and data integration portals serving more than 130 payers and 39,000 groups, representing over 12 million individual lives.

About

EPT Connect

Features
Read full description

Welcome to the EPT Connect App! Log on to access your personalized Home Exercise Program on your mobile device. Using this app, you can access your personalized Home Exercise Program with HD Instructional videos. On the 'Messages' tab, you can securely communicate with your EPT Connect provider.Β As you make progress in your program, you'll earn virtual trophies and achievement badges to celebrate your milestones! Visit the 'Awards' tab to see your achievements and track your progress. On the 'Awards' tab, you can track these items. Prefer a language other than English? Go to the 'More' tab and select 'Languages' to pick another language option. If you need to book an appointment, please go to the 'Appointments' tab for more info. Make sure to select 'Mark as Complete' when doing your exercises to ensure that your provider can keep track of your progress! You must be a EPT Connect patient to gain access. This app integrates with your phone's Motion and Fitness activity framework to read daily step count data allowing your provider to monitor your activity.

Screenshots

DOC Member4 screens
EPT Connect4 screens

Verdict

The call

The clearest difference is update cadence: EPT Connect at every 3 months against DOC Member's every 29 months. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price Β· Rating Β· Positive reviews Β· Number of ratings Β· Update frequency Β· Ads Β· In-app purchases Β· Monetization Β· Best chart rank Β· Devices Β· Requires iOS

CostPrice Β· In-app purchases Β· Ads Β· Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

DOC Member ships an update every 29 months, EPT Connect every 3 months. The most recent releases landed on October 5, 2026 and October 10, 2026 respectively.

Scorecard1 real difference Β· 7 level
DOC Member versus EPT Connect: the parameters behind the verdict, then further details
ParameterDOC MemberEPT Connect
PriceFreeFree
Positive reviews100.0% of reviewsβ€”
Update frequencyEvery 29 monthsEvery 3 months β€” better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeβ€”
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.0 β€” better15.1
Further details β€” not scored
Size107 MB43 MB
Age rating12+12+
DeveloperSoutheastern Indiana Health Operations, Inc.Ervin Physical Therapy, PLLC

In-app purchases

None

DOC Member

No in-app purchases

None

EPT Connect

No in-app purchases

Questions

Is DOC Member free?
DOC Member is free to download, with no in-app purchases.
Is EPT Connect free?
EPT Connect is free to download, with no in-app purchases.
Do DOC Member or EPT Connect have ads?
Neither DOC Member nor EPT Connect shows ads.
Which is updated more often, DOC Member or EPT Connect?
DOC Member ships an update every 29 months, and EPT Connect every 3 months. Most recently, DOC Member was updated on October 5, 2026 and EPT Connect on October 10, 2026.

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