SIHO vs Northwind

Description Want to look up the status of a medical claim? Or email your health insurance ID Card? How about checking your eligibility information or sending a question to your health insurance provider? SIHO Mobile puts our most popular online features at your fingertips. Check a claim. View your virtual member ID card. Access your eligibility information or just ask a question. FEATURES My Summary (Benefits and Coverage Information), ID Card (ID Card Information), Claims (Medical, Dental, Lab, Pharmacy), About Us, AND MORE coming soon! LOOK UP CLAIMS See your ten most recent claims. Get a detailed view of each one. Or look up specific medical, dental and pharmacy claims by member name. VIEW YOUR MEMBER ID CARD View the front and back information on your ID cards whenever you need to. Email the card information to your provider or whoever requires it at the time. VIEW YOUR BENEFITS AND COVERAGE INFORMATION Until you experience it, you may never have realized how helpful it is to have your benefits and coverage information right at your fingertips. SECURITY You must always sign in with your User Name and Password to access the features in this app. Without that information, no one can reach your personal data. It is safe. CAN’T ACCESS THE APPS FEATURES? You must sign in to access the app’s features. Only members whose employers use SIHO are allowed to login and use the app.

The Northwind patient portal allows users to engage with their pharmacy benefits through their employer sponsored plan and employer worksite health clinic, if applicable. Features of the app include: • Transfer your prescriptions easily to the Northwind Pharmacy • Sign up for Northwind Pharmacy Home Delivery for convenient and fast shipping • Check Pharmacy locations near you for convenient pickup options (based on benefit plan) • Easily confirm delivery for eligible medications when shipped through Northwind • Compare Rx prices to ensure you're getting the best value (based on benefit plan) • See if your medications are on formulary with your employer's plan • Update your address and copay information in just a few taps • View your complete medication history • Schedule time with a member of our Care Team to review any questions about your medications or pharmacy benefit • Get personalized support with high-cost medications • Enroll in Northwind Clinical Blueprints™ to receive proactive health guidance tailored just for you