Schunk Remote Support vs Bosch Setup Access

Connect to our expert via live video, audio and augmented reality and get the support just as if we were on site! No matter what you need - installation, troubleshooting, maintenance, or training, we will provide you with top quality remote service on our products. The Schunk Remote Support enables our technicians not only to see what you see, but also to communicate and solve your problem efficiently with the possibility to draw, highlight and write notes on the real world object or on a shared document.

Mobile credentials and mobile access control offer a modern and extremely smooth access experience by managing access credentials via our browser-based tools like Visitor Management. Employees, visitors, guests or service providers receive access rights remotely on their smartphone or mobile device, thus simplifying the process for both user and administrator. The app communicates over Bluetooth with the Bosch Lectus Select card-readers. The Setup Access App by Bosch allows administrators to configure reader settings of the Lectus select reader via BLE connection. In order to change the reader settings you have to be invited with a valid credential.