Agidesk vs LIFT Check

With Agidesk, the client can control all of its clients' requests, manage service deadlines, measure the operational efficiency of its team, service costs and the level of satisfaction of its clients. Get to know some of the features of the application in the requesting version: 1) Open tickets/tickets; 2) Monitor the progress of requests; 3) Interact with the calls; 4) Check the status of tickets; 5) Approve requests; 6) Check the status of requests made by other people on the team; 7) Register comments, upload files; 8) Mark the calls as resolved; See below some of the main features of the system in the web version: 1) Personalized service portal (customer focused); 2) Opening and monitoring of Tickets; 3) Advanced control of deadlines (SLAs); 4) Help center with FAQs and tutorials; 5) Notification flows; 6) Approval flows; 7) Task and project management; 8) Management of contracts payable and receivable; 9) Cost control of services and projects; 10) Management of indicators; 11) Satisfaction surveys; And much more...

With LIFT Check, you can validate the condition of your elevator in just one elevator ride and independent of the manufacturer. Simply place your smartphone on the elevator floor and perform an elevator ride. The smartphone will use its sensors to record acceleration, audio, door movements and send it to the evaluation server, which performs the extensive analysis to create all assessments of your elevator. After this analysis, you receive a full report with all relevant results within only a few minutes via mail. It includes detailed diagrams and information on the following aspects: Ride quality (based on ISO18738) Performance evaluation in metrical or customary units (e.g., vibration, velocity, acceleration, shock load) Individual problem analysis (e.g., rail issues, door speeds, waiting times) Optimization recommendations to improve your elevator Additionally, your reports are stored in the LIFT Check dashboard to ensure a fast and convenient overview of your elevator measurements. The report is available in various languages like English, German, French, Spanish, Portuguese, Polish, Chinese and Korean.