Agidesk vs MK CRM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Agidesk
Manage client requests, track service deadlines, and measure team efficiency. Features include ticket management, progress monitoring, and client satisfaction surveys. Offers a personalized service portal and advanced deadline control.
- Open and monitor tickets
- Manage service deadlines (SLAs)
- Measure team operational efficiency
- Control service costs
- Client satisfaction surveys
- Personalized service portal
- Task and project management
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With Agidesk, the client can control all of its clients' requests, manage service deadlines, measure the operational efficiency of its team, service costs and the level of satisfaction of its clients. Get to know some of the features of the application in the requesting version: 1) Open tickets/tickets; 2) Monitor the progress of requests; 3) Interact with the calls; 4) Check the status of tickets; 5) Approve requests; 6) Check the status of requests made by other people on the team; 7) Register comments, upload files; 8) Mark the calls as resolved; See below some of the main features of the system in the web version: 1) Personalized service portal (customer focused); 2) Opening and monitoring of Tickets; 3) Advanced control of deadlines (SLAs); 4) Help center with FAQs and tutorials; 5) Notification flows; 6) Approval flows; 7) Task and project management; 8) Management of contracts payable and receivable; 9) Cost control of services and projects; 10) Management of indicators; 11) Satisfaction surveys; And much more...
MK CRM
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Aplicativo CRM da MK Solutions para provedores.
Screenshots
Verdict
The clearest difference is update cadence: Agidesk at every 2 weeks against MK CRM's every 8 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Agidesk ships an update every 2 weeks, MK CRM every 8 months. The most recent releases landed on October 18, 2026 and October 12, 2026 respectively.
| Parameter | Agidesk | MK CRM |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | — |
| Number of ratings | 1 — better | — |
| Update frequency | Every 2 weeks — better | Every 8 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.1 | 15.1 |
| Further details — not scored | ||
| Size | 38 MB | 43 MB |
| Age rating | 12+ | 4+ |
| Developer | ALEGRE SOLUCOES EM TECNOLOGIA LTDA | MK Solutions Criacao de Software Ltda. - ME. |
In-app purchases
Agidesk
No in-app purchases
MK CRM
No in-app purchases
