HIVEQR vs MODEX 2026

The Hive: When Technology Meets Service The current methods of phone calls, Emails and Texting the service request and communicating status until the machine is repaired creates a lot of waste, frustration, and resources. Customers and Service Providers lose billions of dollars a year and valuable Technician time is wasted driving for parts given the lack of information given at the point of the request. Challenge: These methods do not create analytical data without entering them in a business system. The equipment industry faces many challenges with first call fix rates. Currently 25% to 75% of the time the technician needs to leave for a part and return a second time to repair unit, increasing down time and cost. Phone Call: Hitting codes to reach a person, waiting on hold, leaving messages, did they get the message to send me a technician, having to call back to get more machine details needed to open a work order and dispatching a technician. Email: Opening an email mobile or waiting until back in the office, typing in the needed info, make, model, serial number, the issue with the machine, is it operating or down, etc. Companies and customers are overwhelmed with so many emails, they get lost as well and often emailing back and forth until the right info is received. Texting: This method is the quickest of them all, the challenge is the person working you are sending it to, typing in the unit information, what customer is sending it, are they authorized to place a service request, etc. Often sent to a technician who still needs to place a call to his office to get a work order open. Hive Quick Response Solution - How It Works (Simplifies with real time status communication) - Cloud Technology – Real Time Connection, creates Analytical Data - Scan the equipment encrypted decal with the App pulls correct machine data - Click if the machine is Operational Yes or No (Allows Prioritizing down equipment) - Describe Issue as best as possible to inform your service supplier - Take photos of issue to show the issue (photos become data for future analytics) - Hit Send and the request is immediately at the service supplier with the right info - Pre-dispatch planning is now possible to plan parts and technical expertise - 45 Seconds or less the above is complete by the requester and immediately actionable Service suppliers should provide this technology for their customers and machine users should ask their service suppliers to provide. Contact us to learn more if you need more information?

MODEX 2026 Mobile App – Your Official Guide to the Supply Chain Experience Get ready for MODEX 2026, the premier supply chain and logistics trade show, with the official MODEX Mobile App. Designed to help you maximize every moment on the show floor, the app puts the entire MODEX experience in the palm of your hand—from exhibitor discovery to education planning and real-time updates. Whether you’re an attendee, exhibitor, or speaker, the MODEX 2026 app is your essential tool for navigating one of the world’s largest supply chain exhibitions. Key Features Personalized Show Planning Create a customized agenda by bookmarking exhibitors, education sessions, keynotes, and special events. Sync your schedule so you never miss what matters most to you. Exhibitor Directory & Interactive Floor Map Explore hundreds of leading supply chain, manufacturing, and logistics solution providers. Search and filter exhibitors by category, product type, or keyword, then use the interactive floor map to find booths quickly and efficiently. Education & Keynotes Browse the full conference program, including sessions led by industry experts covering automation, robotics, AI, warehousing, transportation, sustainability, and more. View session details, speakers, times, and locations all in one place. Real-Time Updates & Notifications Stay informed with push notifications for important announcements, schedule changes, featured sessions, networking opportunities, and show highlights. Networking Tools Connect with fellow attendees and industry professionals. Discover who’s attending, share contact information, and build meaningful connections before, during, and after the show. Show Resources & Information Access essential event information, including hours, venue details, FAQs, transportation tips, and dining options—everything you need for a smooth show experience. Why Download the MODEX 2026 App? • Save time and plan smarter • Navigate the show floor with ease • Discover solutions and trends shaping the future of supply chain • Stay connected and informed in real time MODEX 2026 brings together the latest innovations, ideas, and technologies driving supply chain excellence. The official mobile app ensures you get the most value from your experience—before you arrive, while you’re on-site, and long after the show concludes. Download the MODEX 2026 Mobile App today and take control of your show experience.