Smith Consumer App vs ExpertConnect New
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Smith Consumer App
This dealership loyalty app offers customers personalized coupons, exclusive specials, and convenient service scheduling. Enhance your experience with easy access to dealership offers and appointment booking.
- Personalized coupons
- Exclusive specials
- Easy service scheduling
- Enhanced user experience
- Dealership loyalty program
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Smith Tractor Company dealership loyalty app provides customers with an enhanced user experience, including personalized coupons, specials and easy service scheduling.
ExpertConnect New
Connect instantly with your local John Deere dealer for support. Create tickets for parts, service, or integrated solutions, and receive real-time assistance via voice, text, or video.
- One-touch dealer connection
- Create support tickets
- Real-time assistance (voice, text, video)
- Manage service tickets
- Connect with experts
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ExpertConnect enables agriculture and construction customers to have one-touch access to their local John Deere dealer for support and communication. Customers can download the free app and create a ticket with their local dealer's Parts, Service, or Integrated Solutions team. This notifies a team of experts that you need assistance. They can connect live with you via voice, text, or live video session to resolve your issue. ExpertConnect advisors can manage multiple service tickets through the mobile and web dashboard to maximize customer satisfaction. By downloading ExpertConnect mobile application you agree to our privacy policy and terms of use. Key Features - Connect with your local dealer experts. - Request support - Connect in real-time to resolve issues quickly Key Tips - Sign in with your John Deere ID, Mobile Phone Number or Email Address. - Requires 4G, LTE, or Wi-Fi - Use Wired or Bluetooth headphones for the best audio experience - Enable permissions for Video, Camera, Mic, and Contacts
Screenshots
Verdict
The clearest difference is rating: Smith Consumer App at 5.0 against ExpertConnect New's 1.6. Smith Consumer App also leads on device support (3 vs 1) and iOS requirement (12.0 vs 16.0). ExpertConnect New's advantage is ads (none vs shown) and update cadence (fortnightly vs every 11 months). On price and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Smith Consumer App holds the better App Store score, 5.0 against 1.6. That said, the two scores are not equally well evidenced: ExpertConnect New has 45 ratings behind it against 3, so its average is the more settled of the two.
Smith Consumer App ships an update every 11 months, ExpertConnect New fortnightly. The most recent releases landed on November 3, 2026 and November 7, 2026 respectively.
| Parameter | Smith Consumer App | ExpertConnect New |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (3 ratings) — better | 1.6 (45 ratings) |
| Positive reviews | — | 6.7% of reviews |
| Number of ratings | 3 | 45 — better |
| Update frequency | Every 11 months | Fortnightly — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 12.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 26 MB | 109 MB |
| Age rating | 4+ | 4+ |
| Developer | Smith Tractor Company, Inc. | John Deere |
Customer experience
Smith Consumer App
ExpertConnect New
In-app purchases
Smith Consumer App
No in-app purchases
ExpertConnect New
No in-app purchases
Questions
Is Smith Consumer App free?
Is ExpertConnect New free?
Which has better reviews, Smith Consumer App or ExpertConnect New?
Do Smith Consumer App or ExpertConnect New have ads?
Which is updated more often, Smith Consumer App or ExpertConnect New?
Other comparisons
