WaitWellStaff vs EZeats Business

This is for Staff of WaitWell customers with existing waitwell accounts. Keep your lobby, customers and staff safe with our touchless queue and line management and Appointment software. Built in Canada, WaitWell is trusted by post-secondary institutes, motor vehicle registry offices, medical offices and retail outlets across North America. WaitWell is safe, simple and secure and highly configurable for any organization type. The App provides ability to use QR code scanning to admit customers in Event mode, PushNotifications regarding waiting customers and more. Visitors do not need to download an app - they can join your queue by QR code, weblink or SMS Text. Staff can manage the queue through a web browser or using the WaitWell Staff App. The WaitWell Staff App allows staff to add users to the queue, assign and edit tickets and scan tickets to verify admittance and automatically control capacity at busy locations and events. Multiple workflow solutions for handling Large Events with QR Codes to admit and a Full Appointment system that integrates into the wait queue.

EZeats owner App is built for restaurant brand owners who want a simple way to understand performance, customers, reviews, and operational alerts across every branch. See your business at a glance Open the app and get a daily summary of what happened across your brand. The AI Daily Brief turns verified business figures into a clear written update, highlights what needs attention, and surfaces useful customer insights. Track branch performance View sales, total orders, and customer activity by branch. Explore performance over your selected dates, follow day-by-day sales trends, and understand how orders split across dine-in, pickup, and delivery. Understand customer growth See how many new customers you are gaining, which customers are returning, how loyalty membership is growing, and which customers may be at risk of churning. EZeats owner App also surfaces customer behavior patterns and estimated revenue opportunities based on your recent data. Monitor reviews See your average rating and review distribution, then filter reviews by branch or star rating. Open a review to see the items ordered, order value, service type, and the customer’s lifetime order history and spend across your brand. Stay on top of important alerts Get a clear feed of issues that need attention, including branch disruptions, revenue changes, customer signals, and flagged reviews. Each alert explains what happened and takes you to the relevant part of the app. Control your notifications Choose which alert topics can reach your phone. Critical notifications remain enabled so important issues are not missed. Built for multi-branch restaurant operators EZeats owner App shows brand-wide data by default and lets you drill into a single location whenever you need more detail. Spend less time collecting reports. See what matters, understand why it matters, and make better decisions from your phone. The alerts and notification language here matches the current product behavior, where alerts explain issues and link owners to the relevant area, while some critical notification types cannot be disabled.