Tow Link vs Brown County REA.

Knowing and understanding your tow truck capacity and data is critical to safe and effective tow truck operation. Tow Link ™ from Jerr-Dan recreates the tow and recovery scenario to provide informative data to advise operators on how to better use their equipment with Rigging Utilization and Tow Performance calculators. The Rigging Utilization calculator informs the operator of the percentage used of the rigging working load limit, while accounting for the reduced working load limit of the wire rope. The wire rope load and block loads are also tabulated and displayed for the selected scenario. This calculator now features an angle indicator with protractor functionality to help ensure the accuracy for degree inputs. The Tow Performance calculator determines the heaviest load that can be lifted while maintaining the chosen steer axle remaining weight percentage and overhang. This data is critical to efficient and safe operations. All calculations can be saved to aid in reviewing events or setting up new recoveries and picks.

Brown County REA recently announced the release of the second generation of the company’s phone app called Mobile Customer Access (MCA). This updated phone application builds on the customer’s ability to access their account 24 hours a day, seven days per week, 365 days per year. In the past, utility customers could view balance information, make a payment, view statement and payment history, view usage graphs and access all their accounts at one time. With this the new release, utility customers will have access to many additional enhancements such as payment arrangement balances, programs they are enrolled in, enhanced usage graph, ability to sign up for notifications, report outages, view the utility outage map (if available), view the utility contact information, and view a message from the utility as they log into the app. The customer can even log into the application with a touch of their finger or facial recognition by setting up biometric login.