New iStar vs Follett Software Ops

The District’s Incident System Tracking Accountability Report (ISTAR) System is the District-wide electronic tool to report and document incidents involving students, employees, or the school community which occur on or near District schools and sites, offices, properties, and transportation equipment. Accurate reporting enables the Local Districts, Central Office, other responders, and Local and Law enforcement agencies to mobilize efficiently and effectively and allocate appropriate resources to address incidents and provide support to schools, offices, and those affected. The system is also intended to reduce potential miscommunication and avoid preventable repeated incidents. ISTAR will capture specific incident information and produce accurate and meaningful data to find similarities in incidents, so that divisions can develop solutions and strategies to address these incidents and provide optimal response process(es).

Keep tech staff productive in the field. Scan devices, access asset history, update tickets, and close support requests without returning to a desk. The result is faster fixes and more classroom uptime.