Incident IQ vs Follett Software Ops
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Incident IQ
Streamline help desk operations for K-12 school districts. Submit requests, track work orders, manage assets, and log progress efficiently from any mobile device. Designed for teachers, staff, and IT teams to improve support workflows.
- Submit help requests
- Manage work orders
- Scan asset tags
- Log progress updates
- Check assets in/out
- Rapid Scan functionality
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Incident IQ users can manage help tickets and work orders with Incident IQ Mobile. Empower teachers and building staff to submit help requests in seconds from a mobile device. Support teams can log progress on work orders, scan asset tags using a device camera, and post updates on work in progress. IT teams can check assets in and out by scanning devices using Incident IQ Mobile’s Rapid Scan functionality. About Incident IQ: Incident IQ is a workflow management platform built for K-12 school districts. Incident IQ brings support operations to a unified platform with tools for K-12 IT, facilities, HR, and event management teams. **Note: An Incident IQ account is required to use this app.**
Follett Software Ops
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Keep tech staff productive in the field. Scan devices, access asset history, update tickets, and close support requests without returning to a desk. The result is faster fixes and more classroom uptime.
Screenshots
Verdict
The clearest difference is iOS requirement: Incident IQ at 13.0 against Follett Software Ops's 15.1. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Incident IQ ships an update every 3 months, Follett Software Ops every 2 months. The most recent releases landed on October 24, 2026 and October 5, 2026 respectively.
| Parameter | Incident IQ | Follett Software Ops |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (105 ratings) — better | — |
| Positive reviews | 1.5% of reviews | — |
| Number of ratings | 105 — better | — |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 165 MB | 31 MB |
| Age rating | 4+ | 4+ |
| Developer | Incident IQ, LLC | Follett School Solutions, LLC |
In-app purchases
Incident IQ
No in-app purchases
Follett Software Ops
No in-app purchases
Questions
Is Incident IQ free?
Is Follett Software Ops free?
Do Incident IQ or Follett Software Ops have ads?
Which is updated more often, Incident IQ or Follett Software Ops?
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