Dakno Admin vs Deskpro Horizon
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Dakno Admin
Manage customer relationships and engage with leads and clients directly from your mobile device. Access full contact histories, initiate calls, texts, or emails, and receive notifications for follow-up opportunities.
- Call, text, or email contacts
- Connect to leads from any device
- View full activity and conversation history
- Sort and filter leads
- Backup conversations
- Follow-up notifications
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DaknoAdmin for iOS gives you quick and easy access to the CRM features of DaknoAdmin directly from your phone. Now you can engage with leads and past clients easier and even faster than ever. -Call, text or email your database for quick followup -Connect to leads from any device -Quickly see full activity and conversation history for any contact. -Sort and filter leads for quick access -Back up all conversations into DaknoAdmin -Get notified of follow-up opportunities when a lead engages on your site.
Deskpro Horizon
Manage your helpdesk tickets on the go with this mobile application. Access all essential helpdesk features, create and update tickets, and respond to customers quickly from your device.
- Create new tickets
- Filter, sort, assign, and update tickets
- Customize ticket views
- Respond quickly from anywhere
- Attach files from device
- Access advanced features
- View real-time alerts and notifications
- Search tickets
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Deskpro mobile app for iOS, have a fully-featured helpdesk at your fingertips to manage your tickets on the go. Deliver memorable customer experiences from your iPhone or iPad as quickly and efficiently as you can from desktop. Get access to all the best helpdesk features directly from your mobile: * Create new tickets * Filter, sort, assign and update tickets * Customize your view: display custom fields or labels * Be able to respond quickly from wherever * Attach files from your device * Access advanced features like Problems and Incidents on the go * View realtime alerts and notifications * Search your tickets * Reply to email, add notes, forward messages, chat conversations from your mobile You must have an existing Deskpro helpdesk running the latest version for this app to work.
Screenshots
Verdict
The clearest difference is review sentiment: Dakno Admin at 100% against Deskpro Horizon's 0%. Dakno Admin also leads on rating (5.0 vs 2.0) and update cadence (monthly vs every 3 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Dakno Admin holds the better App Store score, 5.0 against 2.0. Both are backed by a comparable volume of ratings — 4 and 4 respectively. Written reviews point the same way: 100% of Dakno Admin's written reviews are positive against 0% of Deskpro Horizon's.
Dakno Admin ships an update monthly, Deskpro Horizon every 3 months. The most recent releases landed on October 7, 2026 and October 24, 2026 respectively.
| Parameter | Dakno Admin | Deskpro Horizon |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (4 ratings) — better | 2.0 (4 ratings) |
| Positive reviews | 100.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 4 | 4 |
| Update frequency | Monthly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 51 MB | 29 MB |
| Age rating | 4+ | 4+ |
| Developer | Dakno, Inc. | Deskpro Ltd |
Customer experience
Dakno Admin
Deskpro Horizon
In-app purchases
Dakno Admin
No in-app purchases
Deskpro Horizon
No in-app purchases
Questions
Is Dakno Admin free?
Is Deskpro Horizon free?
Which has better reviews, Dakno Admin or Deskpro Horizon?
Do Dakno Admin or Deskpro Horizon have ads?
Which is updated more often, Dakno Admin or Deskpro Horizon?
Other comparisons
