Comparison

JumpCloud Protect vs Neostart

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

JumpCloud Protect

Securely access your work accounts with multi-factor authentication. This app provides an extra layer of security through push notifications or time-based one-time passwords, offering a more robust and user-friendly alternative to SMS codes.

Highlights
  • Multi-factor authentication (MFA)
  • Push notification verification
  • Time-based one-time password (TOTP)
  • Enhanced security over SMS codes
  • Offline TOTP functionality
Features
Read full description

Sign into your work resources simply and securely with the JumpCloud Protect® mobile application, proud winner of the Globee Cybersecurity Award. JumpCloud Protect enables multi-factor authentication (MFA) which ensures user verification. MFA provides an extra layer of security beyond traditional username and password authentication through either a push notification or a verification code through TOTP (time-based one-time password). Both methods are easier to use and provide more security than user-created passcodes or authentication codes sent via SMS. In addition, TOTP does not require your mobile device to be connected to Wi-Fi or a cellular network.

About

Neostart

This business application helps employees, partners, and customers manage events and product roadmaps. It provides a centralized platform for accessing important information and staying updated on project developments.

Highlights
  • Event management
  • Product roadmap planning
  • Employee access
  • Partner collaboration
  • Customer engagement
Features
Read full description

Neostella's Neostart application is used by Neostella employees, partners and customer for event and product roadmap management.

Screenshots

JumpCloud Protect4 screens
Neostart3 screens

Verdict

The call

The clearest difference is rating: Neostart at 5.0 against JumpCloud Protect's 4.3. Neostart also leads on update cadence (every 5 days vs every 2 weeks). JumpCloud Protect's advantage is ratings volume (32 vs 3). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Neostart holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: JumpCloud Protect has 32 ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

JumpCloud Protect ships an update every 2 weeks, Neostart every 5 days. The most recent releases landed on October 19, 2026 and October 7, 2026 respectively.

Scorecard3 real differences · 7 level
JumpCloud Protect versus Neostart: the parameters behind the verdict, then further details
ParameterJumpCloud ProtectNeostart
PriceFreeFree
Rating4.3 (32 ratings)5.0 (3 ratings) — better
Positive reviews44.4% of reviews—
Number of ratings32 — better3
Update frequencyEvery 2 weeksEvery 5 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.616.2 — better
Further details — not scored
Size81 MB44 MB
Age rating4+9+
DeveloperJumpCloudNeostella, Inc.

Customer experience

JumpCloud Protect

All ratings32 ratings
Positive78.1%
Neutral9.4%
Negative12.5%
Written reviews18 reviews
Positive44.4%
Neutral16.7%
Negative38.9%

Neostart

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

JumpCloud Protect

No in-app purchases

None

Neostart

No in-app purchases

Questions

Is JumpCloud Protect free?
JumpCloud Protect is free to download, with no in-app purchases.
Is Neostart free?
Neostart is free to download, with no in-app purchases.
Which has better reviews, JumpCloud Protect or Neostart?
Neostart is rated higher. JumpCloud Protect averages 4.3 out of 5 from 32 ratings, while Neostart averages 5.0 from 3 ratings.
Do JumpCloud Protect or Neostart have ads?
Neither JumpCloud Protect nor Neostart shows ads.
Which is updated more often, JumpCloud Protect or Neostart?
JumpCloud Protect ships an update every 2 weeks, and Neostart every 5 days. Most recently, JumpCloud Protect was updated on October 19, 2026 and Neostart on October 7, 2026.

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