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JumpCloud Protect

JumpCloud Protect

Secure your online resources

32 ratings
18 reviews
🔧 Utilities
💼 Business
Free

Details

Released
August 9, 2021
Updated
October 19, 2026

Features

Developer

JumpCloud
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iphone
ipad
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About

Securely access your work accounts with multi-factor authentication. This app provides an extra layer of security through push notifications or time-based one-time passwords, offering a more robust and user-friendly alternative to SMS codes.

✓Multi-factor authentication (MFA)
✓Push notification verification
✓Time-based one-time password (TOTP)
✓Enhanced security over SMS codes
✓Offline TOTP functionality
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What's New in JumpCloud Protect

3.0.8

October 19, 2026

We continually update JumpCloud Protect to keep your accounts secure and your app running smoothly. This update includes general bug fixes and performance improvements.

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User reviews

Most RecentHighest RatedLowest Rated

buggy

bugs 🐛
Llj.79463

I

I can't use it
JJumpstinks

Good app

Works smoothly
SShreyasXO

Consistent bug still not fixed

I continually get “there was an error while sending the request. Please try again” if I accept/confirm a push authentication too quickly. The system shouldn’t be slower than a human ¯\_(ツ)_/¯
Sshareef777

Very inconsistent

Works a good portion of the time, but I’d invariably get a “There was an error while sending the request. Please try again.” When accepting a push request. Previously had Duo and EVERY push request worked with Duo.

The watch pushes are especially bad. Less than 50% chance if I accept a push from my watch that it’d actually work.
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Sshareef777
See 13 more reviews

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FAQ

What is JumpCloud Protect used for?

JumpCloud Protect is used to sign into your work resources simply and securely. It enables multi-factor authentication (MFA) to ensure user verification beyond just a username and password.

How does JumpCloud Protect provide security?

It provides an extra layer of security through multi-factor authentication (MFA). This can be done via push notifications or time-based one-time passwords (TOTP), which are more secure than traditional methods.

Can I use JumpCloud Protect offline?

Yes, the Time-based One-Time Password (TOTP) feature does not require your mobile device to be connected to Wi-Fi or a cellular network.

What devices does JumpCloud Protect support?

JumpCloud Protect is supported on iPhone and iPod devices. It is rated for ages 4 and up.

What is the rating for JumpCloud Protect?

JumpCloud Protect has a rating of 4.4 stars based on 31 ratings. It is also a proud winner of the Globee Cybersecurity Award.

How often is JumpCloud Protect updated?

The latest version is 2.3.11, and the app was last updated on February 27, 2026. This indicates a consistent update schedule.

Is JumpCloud Protect free to use?

Yes, JumpCloud Protect is available for free. It does not have in-app purchases or advertisements.