Unreliable
App has been down for days without repair, yet is the sole way to access insurance cards for all of my employers’ plans. Sequoia has a “contact us” button in the App Store. That button leads to a generic Sequoia website pitching the app with app download links. Truly terrible
PoS
This app is complete garbage I need my card urgently and it locks me out complete joke of a fing company!
Awful
Can’t log on and there’s zero customer support when I really need it. A nightmare.
Interface prevents Benefit Enrollment
The app is fundamentally broken and unusable with no UX to select your plan.
Unusable on old phone
Can’t get past setting password, confirmation button not on screen because of low resolution and can’t scroll down.








