“We could not refresh your session. Please try again.”
For the past two weeks, the app enters a doom loop with the above message popping up in a modal, and i have to forcibly quit the app to break out of it. I can’t see pay stub or certain benefits sections of the app. Please fix ASAP.
Basic functionality broken
Can’t request time off, but there’s an AI chat bot 🙄
Unreliable
App has been down for days without repair, yet is the sole way to access insurance cards for all of my employers’ plans. Sequoia has a “contact us” button in the App Store. That button leads to a generic Sequoia website pitching the app with app download links. Truly terrible
PoS
This app is complete garbage I need my card urgently and it locks me out complete joke of a fing company!
Awful
Can’t log on and there’s zero customer support when I really need it. A nightmare.








