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Sequoia Mobile

Sequoia Mobile

by Sequoia, LLC

22K ratings
104 reviews
💼 Business
💪 Health & Fitness
Free

Details

Released
January 26, 2017
Updated
October 26, 2026

Features

Developer

Sequoia, LLC
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About

Access and understand your company-provided benefits and rewards in one place. View compensation and benefits statements, manage ID cards, search for care, and track health expenses. Discover wellbeing programs to support your physical, emotional, and financial health.

✓Interactive rewards statements
✓Access and share ID cards
✓Search for healthcare providers
✓Track medical balances and coverage
✓Discover wellbeing programs
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What users say about Sequoia Mobile

Reviews of Sequoia Mobile are mostly negative: the Business app is rated 4.9/5 from 22K App Store ratings. What users like most: convenient access to insurance info, user-friendly and intuitive. Top complaints: frequent crashes and bugs, unreliable search and account features. Summarized from real user reviews.

Positive things

  • 🚀Convenient access to insurance info
  • 👍User-friendly and intuitive
  • 🚑Helpful for finding doctors and managing care
  • 💳Virtual ID cards for easy access
  • 🧠Streamlines benefits management

Negative things

  • 🐛Frequent crashes and bugs
  • 🔍Unreliable search and account features
  • 🔑Login and password issues
  • 🕰️Slow and unresponsive performance
  • 🤯Confusing and frustrating user experience
See all reviews
+1

What's New in Sequoia Mobile

9.0.7

October 26, 2026

Thanks for using Sequoia! This version includes bug fixes. Tell us what you think. Share your feedback with us anytime in-app. Just tap Feedback from your profile.

More

User reviews

Most RecentHighest RatedLowest Rated

Always broken

I just tried to login again and it opens the web app and doesn’t display the insurance cards. Sequoia has a great team but they have ways to go to get their technology right. Really unfortunate.
GGig12()

“We could not refresh your session. Please try again.”

For the past two weeks, the app enters a doom loop with the above message popping up in a modal, and i have to forcibly quit the app to break out of it. I can’t see pay stub or certain benefits sections of the app. Please fix ASAP.
JJ-to-the-H

Basic functionality broken

Can’t request time off, but there’s an AI chat bot 🙄
Ssabbbbbr

Unreliable

App has been down for days without repair, yet is the sole way to access insurance cards for all of my employers’ plans. Sequoia has a “contact us” button in the App Store. That button leads to a generic Sequoia website pitching the app with app download links. Truly terrible
CChiAlphaMN

PoS

This app is complete garbage I need my card urgently and it locks me out complete joke of a fing company!
KKives34
See 99 more reviews

Developer apps

PeopleLoop
PeopleLoop

by Sequoia Benefits

💼 Business
Free
See developer apps

User experience

🐞

Reported Bugs

5 issues

Login page issues with missing password option

Bug

Home screen navigation button glitches

Bug

Calendar and keyboard not functioning properly

Bug

Inconsistent app performance across devices

Bug

Forced app updates causing disruptions

Bug
✨

Requested Features

5 requests

Maintain history of past accounts and claims

Feature

Integrate FSA/HSA info across medical and tax tabs

Feature

Add option to save messages as drafts

Feature

Improve accessibility for visually impaired users

Feature

Provide better in-app support and troubleshooting

Feature

FAQ

What does the Sequoia Mobile app do?

The app consolidates your company-provided rewards, allowing you to view compensation and benefits statements, access ID cards, search for healthcare providers, and track medical expenses. It also helps you discover company programs focused on physical, emotional, and financial wellbeing.

What are the key features of Sequoia Mobile?

Key features include interactive rewards statements for understanding total compensation and benefits, quick access to ID cards for easy sharing, a search function for healthcare plans (in-person and virtual), tracking of medical deductible and out-of-pocket balances, and discovery of company wellbeing programs.

Is Sequoia Mobile free to use?

Yes, the app is available for free to employees and their enrolled dependents of companies that utilize Sequoia-provided services. There are no in-app purchases or advertisements mentioned.

Who is the target audience for this app?

The app is designed for employees and their enrolled dependents of companies that offer Sequoia-provided services. It aims to make company-provided rewards accessible and understandable for users.

How can I get help if I have trouble using the app?

If you encounter any issues while using the app, you can reach out for assistance by sending an email to appsupport@sequoia.com. You can also provide feedback directly within the app through the Menu > Feedback option.