Comparison

TrueProfit vs Richpanel

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TrueProfit

This app provides real-time e-commerce profit and loss analytics for Shopify stores. Track key metrics like revenue, net profit, and costs with automated data syncing. Gain insights into performance trends, ad spend, and manage multiple stores from one place.

Highlights
  • Real-time profit and loss tracking
  • Key business metric visibility
  • Performance trend charts
  • Ad spend breakdown by channel
  • Multi-store management
  • Automatic data syncing
Features
Read full description

TrueProfit: Profit Analytics is your mobile profit tracker for Shopify. It gives you instant visibility into your real-time revenue, costs, and most importantly — your net profit. Stay in control of your eCommerce finances wherever you are. All your data is automatically synced across the web and mobile app, so you’re always in the loop with the latest performance insights. TRACK KEY BUSINESS METRICS Keep a pulse on the numbers that matter most - Revenue - Net profit - Net margin - Total Costs - Average Order Value - Average Order Profit INSIGHTS CRUCIAL TO SHOPIFY BUSINESSES Make smarter decisions with visualized data and breakdowns: - Performance charts to track trends over time - Cost breakdown - Ad spend breakdown by ad channel (Facebook, Google, TikTok & more) - Orders vs. Ad Spend per Order MULTI-STORE VIEW Manage all your Shopify stores in one place: - Switch between individual store views - See an aggregated view of all stores combined ALL IN REAL TIME & ON AUTOPILOT No manual updates. No outdated numbers. - All data updates instantly & automatically - Any new store you add on the web app syncs instantly with the mobile app

About

Richpanel

Manage customer conversations from multiple channels like Facebook, Instagram, email, and live chat in one place. Reply faster with templates, view customer and order data, and collaborate with your team to resolve issues efficiently.

Highlights
  • Multichannel inbox
  • Macros and templates
  • Quick ticket gestures
  • Customer and order data view
  • Team collaboration tools
  • Integration with e-commerce platforms
Features
Read full description

Richpanel is Customer Service App built for DTC brands. Thousands of merchants use Richpanel to provide great customer service on all channels. The mobile app is designed for support agents to provide customer service on the go and to not miss even on Here’s what you can do with the Richpanel mobile app: 1. All conversations in one place Manage customer conversations from Facebook, Instagram, email, and live chat from one place. 2. Reply faster with macros & templates. Save time with pre-filled answers with Macros (customer name, product name, etc.) 3. Quick gestures Reply to, close, archive, or snooze tickets with easy, intuitive gestures. 4. See customer & order data See customer profile, order history, and tracking details next to each ticket. 5. Resolve faster with your team Users can assign tickets and create private notes on tickets for better collaboration Richpanel helps brands like Thinx, Pawz, Protein Works, and 1500+ DTC brands deliver stellar customer service with tools like Live Chat, Multichannel Inbox & powerful Self-Service widget. Richpanel has robust integration with all the major cart platforms such as Shopify, Shopify Plus, Magento, Magento Enterprise and WooCommerce. We also support custom cart platforms using API connectors. Richpanel fits right into your tech stack. We have native integrations with over 20+ E-comm solutions including AfterShip, ReCharge, Attentive, Returnly, Yotpo, Loop Returns, Smile.io, Postscript, and StellaConnect.

Screenshots

TrueProfit4 screens
Richpanel4 screens

Verdict

The call

The clearest difference is rating: TrueProfit at 4.8 against Richpanel's 3.6. Richpanel's advantage is update cadence (every 9 days vs every 3 weeks). On price, review sentiment, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

TrueProfit holds the better App Store score, 4.8 against 3.6. Both are backed by a comparable volume of ratings — 5 and 5 respectively. Written reviews split almost evenly too, at 100% and 100% positive.

UpkeepUpdate frequency

TrueProfit ships an update every 3 weeks, Richpanel every 9 days. The most recent releases landed on October 24, 2026 and October 7, 2026 respectively.

Scorecard2 real differences · 8 level
TrueProfit versus Richpanel: the parameters behind the verdict, then further details
ParameterTrueProfitRichpanel
PriceFreeFree
Rating4.8 (5 ratings) — better3.6 (5 ratings)
Positive reviews100.0% of reviews100.0% of reviews
Number of ratings55
Update frequencyEvery 3 weeksEvery 9 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.615.1 — better
Further details — not scored
Size38 MB55 MB
Age rating4+4+
DeveloperGOLDEN CLOUD TECHNOLOGY COMPANY LIMITEDRichpanel Inc.

Customer experience

TrueProfit

All ratings5 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews4 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Richpanel

All ratings5 ratings
Positive60.0%
Neutral0.0%
Negative40.0%
Written reviews4 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

TrueProfit

No in-app purchases

None

Richpanel

No in-app purchases

Questions

Is TrueProfit free?
TrueProfit is free to download, with no in-app purchases.
Is Richpanel free?
Richpanel is free to download, with no in-app purchases.
Which has better reviews, TrueProfit or Richpanel?
TrueProfit is rated higher. TrueProfit averages 4.8 out of 5 from 5 ratings, while Richpanel averages 3.6 from 5 ratings.
Do TrueProfit or Richpanel have ads?
Neither TrueProfit nor Richpanel shows ads.
Which is updated more often, TrueProfit or Richpanel?
TrueProfit ships an update every 3 weeks, and Richpanel every 9 days. Most recently, TrueProfit was updated on October 24, 2026 and Richpanel on October 7, 2026.

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