TrueProfit vs Richpanel
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TrueProfit
This app provides real-time e-commerce profit and loss analytics for Shopify stores. Track key metrics like revenue, net profit, and costs with automated data syncing. Gain insights into performance trends, ad spend, and manage multiple stores from one place.
- Real-time profit and loss tracking
- Key business metric visibility
- Performance trend charts
- Ad spend breakdown by channel
- Multi-store management
- Automatic data syncing
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TrueProfit: Profit Analytics is your mobile profit tracker for Shopify. It gives you instant visibility into your real-time revenue, costs, and most importantly — your net profit. Stay in control of your eCommerce finances wherever you are. All your data is automatically synced across the web and mobile app, so you’re always in the loop with the latest performance insights. TRACK KEY BUSINESS METRICS Keep a pulse on the numbers that matter most - Revenue - Net profit - Net margin - Total Costs - Average Order Value - Average Order Profit INSIGHTS CRUCIAL TO SHOPIFY BUSINESSES Make smarter decisions with visualized data and breakdowns: - Performance charts to track trends over time - Cost breakdown - Ad spend breakdown by ad channel (Facebook, Google, TikTok & more) - Orders vs. Ad Spend per Order MULTI-STORE VIEW Manage all your Shopify stores in one place: - Switch between individual store views - See an aggregated view of all stores combined ALL IN REAL TIME & ON AUTOPILOT No manual updates. No outdated numbers. - All data updates instantly & automatically - Any new store you add on the web app syncs instantly with the mobile app
Richpanel
Manage customer conversations from multiple channels like Facebook, Instagram, email, and live chat in one place. Reply faster with templates, view customer and order data, and collaborate with your team to resolve issues efficiently.
- Multichannel inbox
- Macros and templates
- Quick ticket gestures
- Customer and order data view
- Team collaboration tools
- Integration with e-commerce platforms
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Richpanel is Customer Service App built for DTC brands. Thousands of merchants use Richpanel to provide great customer service on all channels. The mobile app is designed for support agents to provide customer service on the go and to not miss even on Here’s what you can do with the Richpanel mobile app: 1. All conversations in one place Manage customer conversations from Facebook, Instagram, email, and live chat from one place. 2. Reply faster with macros & templates. Save time with pre-filled answers with Macros (customer name, product name, etc.) 3. Quick gestures Reply to, close, archive, or snooze tickets with easy, intuitive gestures. 4. See customer & order data See customer profile, order history, and tracking details next to each ticket. 5. Resolve faster with your team Users can assign tickets and create private notes on tickets for better collaboration Richpanel helps brands like Thinx, Pawz, Protein Works, and 1500+ DTC brands deliver stellar customer service with tools like Live Chat, Multichannel Inbox & powerful Self-Service widget. Richpanel has robust integration with all the major cart platforms such as Shopify, Shopify Plus, Magento, Magento Enterprise and WooCommerce. We also support custom cart platforms using API connectors. Richpanel fits right into your tech stack. We have native integrations with over 20+ E-comm solutions including AfterShip, ReCharge, Attentive, Returnly, Yotpo, Loop Returns, Smile.io, Postscript, and StellaConnect.
Screenshots
Verdict
The clearest difference is rating: TrueProfit at 4.8 against Richpanel's 3.6. Richpanel's advantage is update cadence (every 9 days vs every 3 weeks). On price, review sentiment, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TrueProfit holds the better App Store score, 4.8 against 3.6. Both are backed by a comparable volume of ratings — 5 and 5 respectively. Written reviews split almost evenly too, at 100% and 100% positive.
TrueProfit ships an update every 3 weeks, Richpanel every 9 days. The most recent releases landed on October 24, 2026 and October 7, 2026 respectively.
| Parameter | TrueProfit | Richpanel |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (5 ratings) — better | 3.6 (5 ratings) |
| Positive reviews | 100.0% of reviews | 100.0% of reviews |
| Number of ratings | 5 | 5 |
| Update frequency | Every 3 weeks | Every 9 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.6 | 15.1 — better |
| Further details — not scored | ||
| Size | 38 MB | 55 MB |
| Age rating | 4+ | 4+ |
| Developer | GOLDEN CLOUD TECHNOLOGY COMPANY LIMITED | Richpanel Inc. |
Customer experience
TrueProfit
Richpanel
In-app purchases
TrueProfit
No in-app purchases
Richpanel
No in-app purchases









