SymphonyAI Helpdesk vs Order Taking by vFairs

SymphonyAI Helpdesk enables the organizations to deliver the right digital experience to the employees from anywhere! By leveraging on this mobile app, you can: • Easily find answers to your questions • Quickly report your issues • Request for new services • View the status of your tickets & provide additional information instantaneously • Cancel your ticket if it is already resolved • Escalate if you need faster response • Provide feedback on the resolved tickets • View your allocated assets & report issues • Approve the Service Requests on the go! SymphonyAI Helpdesk, powered by Symphony SummitAI, comes with a configurable widget based Self Service Portal that instantly provides details on your issues, service requests, knowledge articles & assets along with easy options to log issues/ requests.

Trade shows and fairs bring businesses and customers together, but managing orders manually is time-consuming and inefficient. The vFairs Order Taking App simplifies the process by allowing vendors to showcase products, take orders instantly, and streamline transactions—all from an iPad or iPhone. How It Works 1- Vendors log into the app and display their products. 2- Customers browse, select items, and set quantities. 3- Orders are placed by either: a- Scanning a QR Code (preloading their information for a quick checkout). b- Entering Basic Details (name, email, business name, and account number). 4- Orders are submitted instantly, ensuring a smooth checkout experience. Key Features • Easy Product Display – Vendors showcase their products directly on the app. • Seamless Order Capture – Customers select items, set quantities, and place orders in seconds. • QR Code Scanning – Attendees can scan their badge/QR code for an auto-filled checkout. • Guest Checkout – Quick manual entry for non-registered users. • Attendee Login – Customers can log in and purchase from specific booths. • Booth-Specific Access – Each vendor accesses their assigned booth’s inventory only. • Offline Mode – Take orders even without an internet connection, and sync them later. • Data Export & Integrations – Easily sync order data with existing CRM or inventory management tools. With the vFairs Order Taking App, vendors at PFG events and trade shows can efficiently manage sales, eliminate paperwork, and enhance customer experience. • Download now and revolutionize order-taking at your events!