VIVOTEK VORTEX vs Ticket Pros Mobile

VORTEX is the Video Surveillance as a Service (VSaaS) provided by VIVOTEK. Beyond live view notification and recording, users can configure and manage surveillance systems with advanced AI analytics and store footage on the cloud, all with a few clicks on the VORTEX app.

Ticket Pros is the all-in-one debris hauling management app built for contractors, subcontractors, and drivers in the disaster recovery and debris removal industry. Manage your entire ticket workflow from your phone — upload ticket images, track yardage, generate pay reports, and keep your team organized in the field. DASHBOARD & YARDAGE TRACKING • Real-time yardage chart showing totals by truck across all debris areas • Filter by date range with quick presets (7 days, 30 days, 90 days, year) • Track ticket counts, late tickets, and leaner counts at a glance • Driver-specific dashboard for drivers to view their assigned work TICKET MANAGEMENT • Manage haul tickets and hangar tickets separately • Upload ticket images directly from your camera or photo library • Automatic OCR processing extracts ticket data from images • Edit ticket details including truck, debris area, load size, GPS coordinates, and more • Filter and search tickets by date, contractor, subcontractor, truck, and debris area • View all tickets on an interactive map with color-coded markers REPORT GENERATION • Generate debris reports, late reports, and final late reports • Reports available for subcontractors, trucks (boxes), and debris areas • Customize reports with date ranges, pay rates, and mileage-based rates • Export as PDF or Excel and share directly from the app CONTRACTOR & SUBCONTRACTOR MANAGEMENT • Add, edit, and manage contractors and subcontractors • Assign debris areas with custom pay rates per subcontractor • Track contract start dates and contact information TRUCK (BOX) MANAGEMENT • Add and manage trucks with truck numbers and descriptions • Assign trucks to subcontractors • Generate per-truck reports DEBRIS AREA MANAGEMENT • Create and manage debris areas with general and mileage-based pay rates • Configure rate tiers for different distance ranges (0-15, 16-30, 31-60, 60+ miles) TEAM MANAGEMENT • Master accounts can create and manage sub-user accounts • Create and manage driver accounts with box assignments • Impersonate sub-users to view their perspective • Archive and restore user accounts as needed • Migrate drivers between sub-user accounts PAY REPORT HISTORY • View complete billing and pay report history • Track amounts, dates, and report details BUILT-IN SUPPORT • Submit and track support tickets directly within the app • Two-way messaging with the Ticket Pros support team SECURITY & PRIVACY • Secure authentication with encrypted token storage • Change your password anytime from the app • Delete your account directly from the app • Privacy policy and terms of service accessible in-app Ticket Pros requires an active Ticket Pros account. Visit https://ticketpros.io to get started.